Radwa magdy

** ** *******, *****

Address:

Teraet El-gabl ST, El-zaytoun

Cairo, Egypt

Mobile:

010*-***-****

Email:

acvbxe@r.postjobfree.com

Communication engineer with a good experience in security and surveillance systems, both technically focused and customer oriented. I am looking for career that is both challenging and reward.

EMPLOYMENT DETAILS

Employer: Skyway Technology

Job Title: Technical Engineer

1st Aug 2015 to current

overall responsibility to the technical issues and try to solve it.

Software maintenance and the installation of surveillance systems.

Testing the electronic devices .

Support customers, present technical information and explain to them the installation of products.

Problem solving network issues that may conflict the system to be stable.

Employer: Raya Contact Center

Job Title: Technical Support Specialist in Etisalat UAE

3rd Aug 2014 to 25th Feb 2015

overall responsibility to the technical issues and try to solve it.

Provide friendly and helpful customer service as first point of contact.

Support customers in Etisalat's services like (Landline - internet - TV).

Problem solving network issues that may conflict the system to be stable.

Present the technical information and the latest offers.

Follow-up the customer 's complaints to satisfy customers.

PERVIOUS TRAINING

Trained in National Air Navigation Services Company ( Communication, Radar & Telephone systems).

Trained in Egypt Air (IT-Sector) (Network, security & Management).

EDUCATION

University Education: Faculty of Engineering in El-Shrouk Academy.

Department: Communication and Electronics.

Class: 2013-2014.

Computer Skills

Microsoft Office.

Electronics (Analog & Digital).

VHDL.

CCNA.

MCSD 2012.

Programming Languages in Web Development field.

Language Skills

Native Speaker Arabic.

excellent command / highly proficient in spoken and written English.

Personal Skills

Ambitious and hard worker.

Some Characteristics of leadership.

Capability of handling high working load and working under pressure.

Cooperative and capable of team working for achieving common goals.

Capability of self-motivation.

Contact this candidate