Amardeep Dewangan
Mobile: +91-837******* /+91-702*******
Email1: ********.********@********.*** Email2: ********.********@*****.***
Flat No: 210, GK Jewel City, Kudlu Road, Bangalore, Karnataka, India. Pin Code: 560068
Professional Summary
Total 3 years of work experience with 2.5 years in Ericsson’s Intelligent Network (IN) and 5 months as Project Associate in IIT Madras.
Experience on CD BSS/OSS (Business /Operational Support System) and IN nodes such as IVR, SDP/AIR.
Experience on installation, integration, and upgrade of various IN nodes.
Charging System Administration for various servers and L2 support in case of technical challenge.
Extensive end-to-end projects with different customers in service delivery and experience in handling various customers like Airtel, Vodafone, Etisalat, MTN, Digicel, Rogers, etc in both offshore and onsite.
Published and presented research papers on video caching in IEEE.
RHCSA and RHCE in RHEL 6 and RHEL 7 with strong technical skills.
Effective consultative and interpersonal skills.
Career Objective
To work in an environment that will provide me an opportunity to learn through practical experience and observation, while contributing to research work with an enthusiastic and innovative approach.
Work Experience
Working as a Solution Integrator in CSI-ADM at Ericsson Global India Pvt. Ltd, Bangalore, India, from Feb 2014 to till date.
Project Associate at IIT Madras, Chennai, India from Sep. 2013 to Jan. 2014.
Education
Degree
Stream
College/University
Year
MS by Research
Communication System
IIT Madras, Chennai, India
2013
Bachelor of Engineering
Electronics and Tele Comm.
BIT Durg, Chattisgarh, India
2009
Intermediate
Maths + Computer
BSP, Sec-4, Bhilai, India
2005
Certifications
RedHat Certified System Administrator (RHCSA) on RHEL 6 and RHEL 7.
RedHat Certified Engineer (RHCE) on RHEL 6 and 7.
Project Experiences
#Assignment
Title : IVR Hardware Migration to CS 6.0
Customer : MTN Uganda, Africa.
From : 11 Jan 2016 to Ongoing
Role : Solution Architect
Responsibilities:
Analyzing current solution and call flow in the IVR.
Call flow design and Preparation of LLD (low level design).
Reviewing the current system and BOQ Status.
Analyzing the site requirements such as power, LAN cables and floor plan.
Current call flow testing and sign off of Solution Document.
Call flow Implementation, Call Testing, and Cutover to live Network.
#Assignment
Title : Charging Node Migration
Customer : Roger, Canada
From : 04 Jan 2016 to 08 Jan 2016.
Role : Solution Integrator
Responsibilities:
Integration of VXML-IVR with new OSS.
Preparation of MOP and Acceptance Test Report, Test Cases.
Pre and Post upgrade testing of alarms in VXML-IVR.
Handover and closing all the open points.
#Assignment
Title : Airtel India, IN Expansion
Customer : Airtel
From : 1 Dec 2015 to 31 Dec 2015.
Role : Solution Integrator
Responsibilities:
SDP Hardware installation T5520, Solaris followed by software installation.
Installation of OS and application ICP 13-06 as base package on SDP.
MPBN activity with the core nodes and switches.
Upgrade to ICP 15-01 and then ICP 15-07, to achieve latest version.
Configuration of plugins and dump load on SDP with reference SDP.
Pre and Post upgrade solution analysis of SDP.
Call testing, Handover, and closing all the open points.
#Assignment
Title : Vodafone Service Equivalency, IVR Upgrade
Customer : Vodafone
From : 3 August 2015 to 18 September 2015.
Role : Solution Integrator
Responsibilities:
Solution Analysis of VXML-IVR before upgrade to ICP-15-01.
To check and verify all product customizations installed.
Upgrade of Application Servers from CP-07 to ICP 15-01.
Preparation of MOP and Acceptance Test Report, Test Cases.
Pre and Post upgrade testing of VXML-IVR.
Handover and closing all the open points.
#Assignment
Title : BHARTI IN Modernization Project.
Customer : BHARTI AIRTEL INDIA.
Duration : 16 March 2015 to 30 June.
Responsibilities:
Testing of different test cases before handover.
ICP Upgrade of SDP to CS6.
Upgrade the SDP to PCP 14-01.
Troubleshooting at SDP during Upgrade.
Configuration changes after upgrade.
Testing of different test cases before handover.
Monitoring the system
Global EP EP-2H and ICP 15-01 Loading on CCN
Troubleshooting at CCN during Upgrade.
Configuration changes after upgrade.
Testing of different test cases before handover.
Monitoring the system
SIAP Link Creation between SDP and CCN.
CIP/IP Link creation between SDP and CCN.
DCIP Link creation between SDPs.
SIGTRAN Link creation at CCN using Signalling Manager
Solution integration of SDP & AIR
AIR and SDP firmware Upgrade activity.
Testing of AIR, SDP, and CCN node
#Assignment
Title : OCMP and CFA upgrade Korek TeleCom
Customer : Korek TeleCom.
From : 20 Jan 2015 to 20 Feb 2015.
Role : Solution Integrator
Responsibilities:
Health Check-up of OCMP and CFA, before and after the activity.
Changes in the OCMP files as per requirement and deployment of Dynamic prompts.
Offshore support for OCMP upgrade to OCMP Version 3.4.2 and firmware upgrade of CFA.
Resolving issues after upgrade and offshore support for Testing and during ATP with closing of all the open points.
#Assignment
Title : OSS Integration with VXML-IVR 3.1
Customer : Digicel, El Salvador.
From : 10 Nov 2014 to 21 Nov 2014.
Role : Solution Integrator
Responsibilities:
Integration of Operation Support System (OSS) with Application Server and Open Call Media Platform.
Preparation of method of procedure for the activity and system health check-up before and after the activity.
Preparation of ATP, Test Object List, and Handover document for the activity.
Offshore support for testing of the integration with OSS and handover with closing all the points.
#Assignment
Title : VXML-IVR CS 5.0, Testing and Migration
Customer : Etisalat, Gabon
From : 30 June 2014 to 18 July 2014.
Role : Solution Integrator
Responsibilities:
Update of solution document as per requirement, and preparation of Test Cases and Testing of VXML-IVR 3.1 CS 5.0.
Preparation of Acceptance Test Report.
Handover document preparation, getting sign-off from the customer on the AT document and closing all the open points.
Migration of IVR to the live traffic and its monitoring.
#Assignment
Title : VXML-IVR CS 5.0, Installation, and Integration
Customer : Etisalat, Gabon
From : 25 April 2014 to 13 June 2014.
Role : Solution Integrator
Responsibilities:
Solution Analysis and preparation of solution document.
Installation of ICP 14_01 package on CFA servers.
Integration of IVR with AIR.
Module wise configuration of VXML-IVR CS 5.0 application.
Customer specific changes on Language Handling configuration file.
OCMP configurations necessary for CFA integration.
Mapping of existing HP IVR prompts with the VXML-IVR CS 5.0 prompts, deployment, and testing of prompts.
Academic Projects
MS Thesis Title- Energy Optimized Caching Decision Based on Arrival Statistics for IPTV Services.
BE Project Title- Data Acquisition System
Soft Skills
Matlab, C, Assembly language (8085), VXML, Shell Scripting (Basic).
IDE- Simulink, Labview, Ultiboard, Multisim, Latex.
OS- Linux, Windows
Other IN nodes- CCN, ECMS, MINSAT, VS, NgVS.
Telecom knowledge- GSM Call Flow, SS7/SIGTRAN, TCP/IP, BSS/OSS
Publications
Title: Statistics based energy efficient caching decisions for IP-TV services. NCC 2013, IIT Delhi, Feb-2013. Published in IEEE in 2013.
Title: Energy optimized caching decisions for IP-TV services based on estimated arrival rate. NCC 2014, IIT Kanpur, Feb-2014. Published in IEEE in 2014.
Conferences and Trainings
Attended International Conference on Signal Processing at IISc Bangalore in 2012, and International Conference on Computer Vision and Image Processing at IIT Madras in 2012.
Industrial Training in BSP, Bhilai in 2007 and Summer Training at JSPL, India.
Extra-Curricular Activities
Active member of Brand Ambassador Team of Ericsson, Banglore, India.
First position in SANRACHNA-2008, for presenting LINE-TRACER.
Selected for representing IIT Madras, for Kizuna-bond project.
Elected as Cultural Secretary of the hostel of IIT Madras.
Participated in General Safety Training Program conducted by BSP, Bhilai.
Active participant in cross cultural events and also organized many events like singing and dancing at college level.
Interests: Listening Songs, Badminton, Chess, Cricket, and Indoor games.
Date of Birth- 10 December 1986.
Passport Number- Z 2393694
Date Amardeep Dewangan
Place