Sales Customer Service

Kristin Akindoju

*** ******* **, **, #*** OR ****2 503-***-**** *******.*******@*****.***

Skills:

* ******* ** ********** *** proactively handle customer concerns and prioritize multiple

tasks in a fast-paced environment

1 Possess strong math skills

2 Exceptional written and verbal communication skills

3 Able to work well as a team player

4 Ability to take instruction and complete tasks independently with little supervision

Relevant Experience:

• Over ten years' experience in the cosmetology industry

• Provided customer service; answered customer questions; resolved their problems

• Greeted the customer with a smile and helped them in a positive, outgoing manner

• Assisted customers at checkout with sales, returns and other transactions

• Answered the telephone and direct customers to the appropriate contact

• Utilized electronic scanners, cash registers, processed credit or debit transactions and validated

checks

• Utilized my knowledge of current styles & brands to provide exceptional service to customers

• Performed daily department maintenance tasks including stock work, re-merchandising, price

markdowns, merchandise transfers and light cleaning

• Worked as a team player to ensure each customer receives the best service possible

• Created and maintained merchandise displays for promotional purposes

• Established lasting relationships with customers by contacting them to follow up on purchases

and/or suggested new products

• Consistently sought trend and product knowledge to act as an expert for the customer

• Maintained confidentiality of customer information

• Proven ability to meet and exceed individual and team sales goals

Education/Relevant Certificates:

Archbishop Mitty High School San Jose, CA 1979-1983

San Jose Beauty College San Jose, CA 1982-1983

Meridian Beauty College Meridian, ID 1984

Work & Volunteer History:

Brand Ambassador, Licks Pet Health, Albany, OR 2016-current

Independent Sales Rep, Goal Zero, Albany, OR 2016-current

Sales Adviser CDS Demo Albany, OR 2014-current

Cosmetology Self Employed Boise, ID 1984-1993

Customer svc./Sales Norm Thompson Hillsboro, OR 11/2007-11/2008

Distributor/Carrier The Oregonian Portland, OR 01/1998-02/2002

Office Secretary Mission Plastics Tigard, OR 10/1996-12/1998

Business Owner Leddies Gift &Floral Emmett, ID 06/1990-11/1993

Cosmetology The Hair Hut Morgan Hill, CA 1983-1984

Boy Scout Troop Leader Volunteer Hillsboro, OR 2007-2009

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