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Customer Service Sales

Location:
Cuyahoga Falls, OH
Posted:
June 19, 2016

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Resume:

TRACY M. HILL

330-***-****

acvbqa@r.postjobfree.com

CAREER SUMMARY

Dependable, detail-oriented, organized, hardworking Accounts Payable Representative with experience in the building materials and specialized home improvement industries. Self- starter with specific expertise in customer service, vendor relationships, problem solving, and inventory control. Ability to evaluate problems and work at a detailed level to develop solutions while working in a fast-paced, constantly changing environment.

PROFESSIONAL EXPERIENCE

SAINT-GOBAIN SHARED SERVICES / NORANDEX DISTRIBUTION SERVICES, Streetsboro, OH, 2000 to 2015

Among the world’s largest building materials company and a global leader in high-performance materials production and distribution services.

Senior Accounts Payable Representative

Managed 60 vendor accounts in over 105 Branches.

Problem solved all issues with discount vendors.

Reviewed work vendor statements for accuracy and payment information.

Reconciled vendor statements and resolved any discrepancies.

Processed invoices for payment and processed Credit Memos.

Provided overall customer service with Branches and vendors and resolved any open issues.

Worked on monthly reports.

Processed Electronic Direct Invoices (EDI)

Researched and processed open purchase orders.

Managed and reconciled the $500 corporate in-house office petty cash fund.

BUILDERS SQUARE, Cuyahoga Falls, OH, 1990 to 2000

Inventory Control Manager

Generated requisition orders, replenishing materials and stock.

Processed inventory adjustments where needed.

Maintained stock levels to ensure timely availability of products.

Expense ordering.

Coordinated shipment of goods from specialty vendors.

Expedited special orders and created all necessary paperwork and invoices.

Ordered special order merchandise per customer request.

Vault Clerk

Reconciled daily cash deposits.

Posted credit card transactions.

Balanced daily sales figures.

Tracy M. Hill, Page Two

330-***-****

Front End Supervisor

Managed cashiers and customer service areas.

Handled commercial customer sales.

Customer Service

Processed customer returns and refunds.

EDUCATION

Bachelor of Arts, Major: Family and Child Development, Minor: Psychology, University of Akron, Akron, OH

TECHNICAL SKILLS

Microsoft Excel, Word

AS400- JD Edwards

SAP

Direct Insight-Invoices on Line (IOL)

10 Key Calculator



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