System Administrator
Resume:
Everett WA *****
**************@*******.***
MICHAEL RAMIRES
PROFESSIONAL SUMMARY
Systems Administrator specializing in infrastructure projects with over 12 years of experience providing technical solutions through high-quality service and support. Seeking position in a challenging and rewarding tech environment where I can expand upon my existing skill base while contributing to a lively IT team.
SKILLS
Excellent problem-solving abilities
Experienced in infrastructure upgrade projects
Proficient in wireless system deployment
Superb interpersonal skills
Cloud technology specialist
Ability to manage multiple projects simultaneously
EXPERIENCE
SYSTEMS ADMINISTRATOR, BENEFIT SOLUTIONS, INC.
09/2015 to Current
Quickly became a recognized expert in the organization with little documentation and tribal knowledge surrounding the network environment
Identified a lack of capability in the system backup and restore functions and implemented a project to move to a more robust solution and set of processes
Was a key contributor during the companies HIPPA review by stepping up and writing the Information Security policy
Assisted with the implementation and administration of the new Mitel phone system
PROJECT ENGINEER, ARTERIAN
11/2012 to 09/2015
Directed all phases of new infrastructure projects, from design and proposal to documentation and close-out
Created architectural improvements as well as design and integration solutions
Designed and implanted new server standards for core business services.
Consulted on, and performed email and SharePoint infrastructure migrations for various sized companies to Office 365
Implemented and maintained firewalls, switches and wireless systems
PC/NETWORK ENGINEER, SAVERS INC.
05/2008 to 11/2012
Installed software, modified and repaired hardware and resolved various client technical issues.
Provided Tier 1 and 2 level IT support to non-technical personnel within the company
Managed yearly workstation refresh for over 450 endpoints
Directly supported over 450 local and remote users as their primary source of technical support
Designed and managed the AV upgrade phase of the Office Remodel Project
Maintained accurate hardware and software inventories
INFORMATION SYSTEMS TECHNICIAN, UNITED STATES NAVY
03/2001 to 12/2011
Led, trained and developed personnel in IT support and customer service
Operated and maintained various information systems and communication equipment
Documented and processed classified material
Maintained and made configuration changes to Windows servers
Resolved computer hardware and software, printing, installation, word processing, email and operating system issue
CERTIFICATIONS
SonicWALL Security Administrator
Nimble Installation and Operations Professional
References available upon request
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