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Customer Service Training

Location:
Ashburn, VA
Posted:
June 19, 2016

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Resume:

Mark Romba

**** ********* ****

Girard, PA *****

814-***-****

acvbno@r.postjobfree.com

Profile:

Competent, reliable, and trustworthy individual who enjoys working as a team. Training in general problem solving as well as quantitative techniques. Have been told by previous managers during evaluations that I am a personable, easy to get along with individual, and highly accurate and timely when performing my duties. Have the ability to create precise and accurate reports of a technical nature, and have a varied and diversified background and education, with the ability to learn new things very quickly.

Work History:

04/2014 to Present

P.A.M. Transport. Class A professional driver. Have completed training with all requirements met to be a First Seat Driver, with the Hazardous Materials endorsement. Have been offered a trainers position.

08/2008 to 06/2013

Professional Services Industries (PSI). Staff Geologist/Technician. Was a team member with a project involving PSI, the Ohio Department of Transportation, and the University of Akron involving road base construction and slope integrity /safety due to landslides, rock fall, and other slope wasting, as well as the possible impacts to Interstates, US Highways, and state routes within Ohio. This project was completed safely and accurately to ensure safe transportation on the Ohio road system.

10/2007 to 08/2008

Synergy Oil & Gas Company. Staff Geologist/Technician. Involved within this company for oil production and the associated equipment, as well as other concerns at many different oil leases, and was also involved with all areas of maintenance and repair, installations, upgrades, regulatory compliance, reporting, etc.

05/2004 to 06/2007

Environmental Versacorp/ Rybricon. Geologist/Staff Field Technician II. Employed as part of a project responsible for several sites such as obsolete refineries, petroleum storage facilities, etc. where spills and other environmental issues required monitoring, testing, surveying and reporting with regard to environmental regulation and compliance, particularly regarding water quality. Proficient with testing equipment and techniques, and in operations and maintenance of equipment associated with water treatment, and the methods used in the removal of many types of contaminants in impacted areas.

10/2003 to 04/2004

North American Compounding. Laboratory technician. Performed quality control, formulation, precise measurement and testing of materials relating to the powder coating industry. Included in these duties were the formulation of particular products regarding properties such as hardness, chemical resistance, and color matching. Also responsible for hazardous materials handling and utilization, and customer service.

04/1999 to 08/2003

Cross Station Hardwoods. Business co-owner, Corporate Secretary, Production Supervisor. Was responsible for all corporate records and files, assisted with purchasing, sales, and reports, customer service, and hired, trained and supervised personnel. Was also involved with maintenance and operation of heavy equipment, and have a good working knowledge of mechanics, hydraulics, pneumatics, and electrical equipment.

Qualifications:

Experienced geoscientist with training and experience in environmental and safety issues, as well as hazardous materials handling and situations

Experienced in a wide variety of concerns, such as professional driving, manufacturing, testing, maintenance, operations and accounting, customer service, as well as others

Former business owner, as well as other managerial experience

Proficient operator and maintenance person for a wide variety of industrial

machines and heavy equipment

Skilled in both computational and general problem-solving techniques

Proficient with MS Word, Access, Excel, PowerPoint, & Peachtree Accounting

Education:

C1 Truck Driver Training School, Ft. Wayne, IN

Class A CDL and training with HazMat endorsement

Northwest Regional Technology Institute, Erie, PA

Diploma Computer Operations and Financial Accounting (600 Hour Program)

Edinboro University of Pennsylvania, Edinboro, PA

Coursework in Physics, near completion of BA degree

BA in Mathematics; Minor in Geography

BS in Geology

Erie County Technical School, Erie, PA

Certificates in drafting, machine drawing, and computer operations

Certifications:

HAZWOPER 40 HR Safety Training and yearly 8 hr refresher courses

Loss Prevention Safety Training Certification by Kleinfelder & Exxon/ Mobil

Heartsaver CPR training by The American Heart Association

Respirator Certification from Workers Career

Shell Oil Products US/ Caterpillar forklift/ materials handling safety training and certification

James Madison University, Harrisonburg, VA- Field Methods in Geology



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