Manager General

Michael T. DeRosimo

**** ******** **** ********, ******* 33810

863-***-**** **************@***.***

Hospitality Management Professional

Strategic Planning & Execution Training & Development Service Execution

A Dynamic and Driven General Manager with demonstrated achievement including both top and bottom line growth. Over 25 years’ extensive and diversified leadership in all aspect of Restaurant Operations. Direct experience growing multiple startups from infancy to successful growth stories in challenging economic environments while directing all day to day operations including full administration of entire structure. Adept at creating synergies enabling business growth through accelerated throughput, slashed product lead times, increased capacity, reduced inventory and enhance cash flow in both stable and challenging environments.

Strategic Development

Restaurant Management

Kitchen Operations

Budgeting & Forecasting

Coaching & Guidance

Operational Stability & Service Execution

Key Performance Indicators (KPI)

Revenue Expansion & Profitability

Policies & Procedures Compliance

Menu Planning & Resources Management

Recruitment & Selection

Training & Development

Event Management

Cost Optimization

Quality Control & Hygiene

Professional Experience

Olive Garden Restaurant, Lakeland, Florida 1997 – 2015

General Manager (2012 – 2015)

Oversaw and coordinated the daily operations of fast-paced, high-volume, full service restaurant. Supervised Assistant Managers and employees as well as directed the operations in areas including staffing, purchasing, cost control, scheduling, team building and mentoring, personalized guest event execution, process improvements, conflict resolution, regulatory compliance, and community outreach program fulfillment.

Notable Contributions

Delivered exceptional special event experience and personalized menu creation for guests; implemented effective needs assessment aptitude to ensure all event details seamlessly executed.

Promoted hiring from within concept by utilizing key staffing and training performance metrics as well as continually mentoring and encouraging employees to strive for next highest position.

Career Note

Olive Garden Restaurant Service manager Lakeland, Florida 2007 – 2012

Olive Garden Restaurant Kitchen Manager Lakeland, Florida 1997 – 2007

Ragazzi's Italian Grille Restaurant General Manager Lakeland, Florida 1991 – 1996

Oh! Brian's Kitchen Manager Lakeland, Florida 1990 – 1991

Education

Florida Southern College, Lakeland, Florida (2 Years)

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