Engineer Software

VINEETH P OOMMEN

Software Engineer

Mobile: 050*******

E-mail: **********@*****.***

Competent and dynamic Engineering Professional having 2+ year of diversified industry experience. Now, on the threshold to become a competent Engineer in reputed companies in GCC to apply theoretical knowledge and improve further the skills earned from experiences. Noted for being an effective team player and dedicated worker that strives towards professional excellence with good analytical, communication, problem solving, time management and interpersonal skills. Proficient in customized engineering software/hardware and MS Office applications.

STRENGTHS

Engineering Experienced Professional

Competency in Information Technology

Good analytical & problem solving skills

Understanding of Network infrastructures

Possess strong team playing attitude

Abreast with the new technologies

Strong work ethics–Adaptable–Quick Learner

Having strong knowledge in PMS system (Opera,

OnQ etc)

Tact to deal with multicultural clientele

Having strong knowledge in functionalities of PABX’s

Bachelor of Technology in Information Technology

Mount Zion College of Engineering, Mahatma Gandhi University, Kerala, India.

2010

Oracle Certified JAVA Professional, SE 6.0 2011

Successfully solved technical difficulties of numerous major clients simultaneously under control.

Effectively addressed encountered problem faced with regards to lack of resources by managing time properly and gathering of data online.

Worked with enthusiasm and delivered quality results and outstanding achievements in work profile.

Displayed strong will to succeed with a tireless work ethics.

Software Support Engineer : Hospitality Department at CADD Emirates Computer Trading LLC (2012 – Till Date)

CADD EMIRATES is a systems integrator and Information Technology Solutions company. The company designs, sells, implements, integrates, and manages computer hardware and software systems, local area networks (LANs), wide area networks (WANs), and client/server applications as well as emerging technologies such as Mobile computing, wireless networks, remote network access/Remote control, Groupware Technologies electronic messaging and CTI.

Responsible in the execution, training and providing assistance to the various hotel and resort management systems.

FCS WinSuite

Description: A stable and accurate billing solution for the Hotel with multiple PMS and PABX interfaces. It is windows based call charge and billing system that manages the cost of telephony and service usage in the hotel.

FCS VoiceMail

Description: A windows-based voice messaging system designed especially for hotels. It works seamlessly with hotel telephone system (PABX) and Front Office System (FOS).

FCS E-Connect

Description: A sophisticated in-house call centre solution that enables hoteliers to implement a one-touch-hassle-free service request capability for all guests and work order management system for internal staffs across all departments. It is a job dispatch automation application, with business intelligence, for job assignments based on skills sets, shifts, assigned areas and job loads.

Data Track Communication

Description: DTC is a billing device for Hotel Operations. It manages and rates the call made.

ResPAK

Description: ResPAK is a Restaurant Table Management System, which helps to allocate, reserve the tables for guest online. Through this software can alert the guest by SMS and E-Mail.

Implement, Monitor BCP, DR, Backup Procedures

Implement Security policies and user access management

Design, Implement migration processes as and when required

Manage, and Troubleshoot Server management, Desktop Management.

Manage User access, directory permission, User accounts and email accounts

Evaluate, recommend hardware and software upgrades as necessary.

Maintain IT Asset and Asset Classification

Review issues raised by users are handled and closed appropriately

Review the perimeter firewall logs and take necessary actions

Migrate from Windows2003 to Windows 2008R2, XP to Win7.

Software Developer – GCPL Technologies (2010 – 2012)

GCPL Technologies is an offshore Software Development Company. GCPL develops custom software solutions based on a range of platforms and technologies, including Windows, .Net, Java, Symbian OS.

Conference with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.

Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.

Analyse user needs and software requirements to determine feasibility of design within time and cost constraints

Consult with customers about software system design and maintenance.

Coordinate software system installation and monitor equipment functioning to ensure specifications are met.

Develop and direct software system testing and validation procedures, programming, and documentation.

Analyse information to determine, recommend, and plan computer specifications and layouts, and peripheral equipment modifications.

Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.

Store, retrieve, and manipulate data for analysis of system capabilities and requirements

Jr. Infrastructure Engineer – Global Network (2010)

Global Networks is a Networking based IT Company. Structured Cabling was the main responsibility. Setting-up of server rooms, routers and switches, termination of UTP cables and testing of cable continuity were part of the responsibilities.

Assess existing facilities' needs for new or modified telecommunications systems.

Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.

Design or configure voice, video, and data communications systems.

Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems. Assist in post-installation service and maintenance.

Document procedures for hardware and software installation and use as well as technical specifications and operating standards for telecommunications equipment.

Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations. Implement controls to provide security for operating systems, software, and data.

Implement or perform preventive maintenance, backup, or recovery procedures.

Provide technical support and instruction to staff or customers regarding equipment standards, assisting with specific, difficult in-service engineering.

Installation & Troubleshooting various Operating Systems like Microsoft DOS, Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 2000 Professional, Microsoft Windows XP Professional, Microsoft Windows XP Media Centre, Microsoft Windows 2003 Enterprise Server, Microsoft Windows 7 & Microsoft Windows 8.

Configuration of Outlook Express, Microsoft Outlook, and all types of Software through Remote

Troubleshooting user’s Laptop’s and desktop’s machines problems.

Troubleshooting Microsoft office 2003, 2007, 2010 & 2013 on user machines.

Handling day to day calls related to hardware and software as per user request.

Installation of various applications and troubleshooting on user machines

Installing printers, Scanner, monitors, network cards, hard drives and Switches.

Supported the computer related issues and troubleshooting software & Hardware Remotely taking the user system and analyzing the problems on the spot.

Successfully lead a team of six load runner performance testes to completion,

All getting new hardware Spares replacing to users and spares dispatching.

Excellent problem-solving, systems management and administration skills, Laptop and Desktop assembling, Trouble shooting and maintenance.

Making presentations to senior officials to win the mind share for the company and to establish need for hardware.

SAP ABAP

Underwent training of SAP ABAP from Webcom Technologies and passed the final examination with grade ‘A’.

CORE JAVA

Underwent training of Core Java from National Institute of Information Technology

(NIIT) Delhi, India.

Software Skills : Core Java, C / C++ Programming, SAP ABAP, .NET

Servlets, JSP, My SQL & SQL Server, HTML, Oracle 10G

Antivirus : Symantec, Norton.

Operating Systems : Windows 95/98/Me, Windows NT, Windows 2000 Prof, Windows XP,

Windows 7/8/10, Windows 2003/2008 Server.

Packages : Office & Other Basic Packages

Hardware : Servers, Workstations and Laptops

Date of birth : 30-May-1988

Marital status : Married

Nationality : Indian

Language Known : English, Malayalam, Hindi and Tamil

Interests : Listening to Music, Driving, Cricket, Football.

Passport Number : J0883621

Date of Expiry : 21/10/2020

Driving License : Valid UAE License

Declaration:

I hereby declare that all the information provided above is true and best of my knowledge.

Date: 09 Feb 2016

Place: Dubai

Vineeth P Oommen

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