Customer Service High School

Jennifer Alston

**** ********* ***** ** #*** Wake Forest, NC 27587

Phone: 804-***-****

Email: **********@*****.***

Summary

-Interacting and accommodating diverse population in a variety of settings

-Community Outreach

-Data collecting, analyzing and interpretation

-Provisional Teaching License for North Carolina 2014-2017

Employment

Rolesville High School January2016-Present

900 East Young St Rolesville, NC 27587

Social Studies Teacher

-World History and American I

-Common core lesson plans and tiered assignments

-Collaborated with other teachers for cross subject lessons

Plymouth High School November 2014- January 2016

800 East Main St Plymouth, NC 27962

Social Studies Teacher

-World History, American I and II, Civics and Economics

-Common core lesson plans and tiered assignments

-Collaborated with other teachers for cross subject lessons

-Rewrote World History curriculum from chronological to thematic units

-Organized the first community women’s health night

Perquimans County Middle School September 2014- November 2014

312 West Main St, Winfall, NC 27985

Data Manager

-Provides assistance in all areas of student information, developing attendance reporting formats, grade reporting, registration and scheduling, etc.

-Strong understanding of database structures, theories, principles, and practices relevant to applications used in education

-Trained on PowerSchool

MD Army National Guard Reserve April 2011- Present

4244 Montgomery Rd Ellicott City, MD 21043

2LT Quartermaster (May 2014 to Present)

-Maintain secret security clearance

-Knowledge of warehouse operations and G-Army operation/inventory system

-Support and enforce standards, duties, and tasks

O9R Cadet (June 2012- May 2014 North Carolina)

-Officer in training

-Administrative work

-Compiled report of unit’s activities every drill period

88M Truck Driver (April 2011-May 2012)

-Operate all wheel vehicles and equipment over varied terrain and roadways

-Manage load, unload, and safety of personnel being transported

-Oversee and check proper loading and unloading of cargo on vehicles and trailers

-Employ convoy defense techniques

-Identify, correct or report all vehicle deficiencies

Boys and Girls Club of America June 2010- April 2011

3200 George Washington Memorial Hwy, Hayes, VA 23072 804-***-****

Youth Development Professional

-Registered and recorded enrollment

-Answer phones

-Started recycling program

-Directed and interacted with children and activities

InService America, Inc. March 2008- June 2008

129 Vista Centre Drive Forest, VA 24551 434-***-****

Customer Service Rep

-Handled Inbound and Outbound calls for multiple clients

-Worked switchboard, collected sensitive personal and financial information.

- Met time deadlines and monetary goals

Victoria's Day Spa, 2004-2007

2847 Denbigh Boulevard, Yorktown, VA 757-***-****

Nail Tech/Receptionist

-Worked with group to provide services to established and new clientele

-Provided treatments and products for clients' wellbeing

-Covered shifts of absent or vacationing coworkers

Riverside Regional Convalescent Center 2004-2005

1000 Old Denbigh Boulevard, Newport News, VA 757-***-****

Receptionist

-Answered and directed calls throughout six winged facility

-Greeted and toured visitors

-Wrote and mailed out literature and reminders to residents' guardians

-Close communication with security for unruly guests, securing doors, disoriented residents,

and emergency situations

-Established rapport with residents and guests

Education

Elizabeth City State University, Elizabeth City, NC 2011- 2014

-B.A. in History

-Strong emphasis on research and analyzing

-Army ROTC

-Genealogy research

Central Virginia Community College, Lynchburg, VA 2009

-Basic Accounting class

Liberty University, Lynchburg, VA 2007

-Criminal Justice classes through on-campus and distance learning classes.

Emory &Henry College, Emory, VA 2002-2003

-Liberal Arts

-Took general classes fulltime on campus before transferring to Liberty University.

Personal References:

Lee Hendricks

Durham Performance Learning Center- Guidance Councilor

3412 Westgate Drive, Suite 301 Durham, NC 27707 336-***-****

Gary Rippel

Boys and Girls Club of America- Director

3200 George Washington Memorial Hwy, Hayes, VA 23072 804-***-****

Kimberley Alston-Neal- Assistant Teacher

Spectrum Transformation Group

Phone: 804-***-**** Fax: 804-***-****

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