Customer Service Manager

JOHN O. TATE, ACCOUNTANT

**** ********** **

South Euclid, Oh 44118

Phone: 440-***-****

E-mail : *******@***.***

Objective

Accounts Payable position

2015

Bookkeeper HBA Portage & Summit Counties

Perform accounts payable and accounts receivable functions. I create financial statements, P&L’s for different agency events and assist with budget creation using Excel and QuickBooks.

2013-2014

Bookkeeper & Finance Director – Our House Inc.

Performed accounts payable, accounts receivable, billing and collections of delinquent accounts functions. I also created financial statements, developed monthly cash flow charts and guided budget creation with Excel and QuickBooks charts.

2006-2012

Fiscal Director – Community Action Against Addiction

Developed budgets, made journal entries, closed books and prepared financial statements. I was also liaison to the agency’s payroll agents. I was Risk Manager for the agency’s insurances (property/casualty and health/benefits exposure) and was the agency’s contact person for both insurance agents.

1986-2006

Supervisor and Manager Customer Service – U.S. Postal Service

Supervised sale counter employees, handled customer questions and complaints, maintained employee records and closed financial and mail operations at day’s end.

Education BBA, Cleveland State University

Skills Microsoft EXCEL, WORD & Outlook, Quick Books and Ten-key calculator

References Provided on request