Customer Service Manager

Location:

Posted:

June 20, 2016

JUDE NWACHUKWU

SKILLS PROFILE

-A self-starter and quick learner.

-Detail-oriented worker with administrative experience.

-Strong customer service and communication skills.

-Highly organized with the ability to manage multiple projects and consistently meet deadlines.

EMPLOYMENT HISTORY

Assembly Technician, Excel Temporary Service

1/11/2016 5/27/2016

St. Louis, MO

-Operated lift trucks or hand trucks to convey, move or hoist materials to prepare them for shipment.

-Scanned and maintained inventory of packaging materials and supplies.

-Used computers to enter records and marked materials with identifying information.

- Transferred and packaged shipments to shipping department

-Packaged materials in a neat and organized manner

Relationship Manager, Sterling Bank PLC

10/15/2011 9/10/2015

Lagos, Nigeria

-Increased customer base by surveying the market and acquiring customers, both small and large business.

-Grew portfolio profitability through the utilization of available multi-channel delivery strategies.

-Developed marketing mix for fixed/call and current/savings accounts to ensure balanced portfolio.

-Maximised returns from existing and new customers of the bank.

-Attended to customers complaints and enquires

-Rendered of customers account, activity reports and account opening and documentation

-Loaded of ATM and sorting of cash

EDUCATION

Bachelor of Science, University of Jos 1/23/2006 5/26/2011

Jos, Nigeria

- SLT Chemical/Petroleum Technology