Customer Service Data Entry

Dawn Niles

**** ******* ******

Jacksonville, Fl 32202

Phone: 904-***-****

Email: **********@***.***

Objective

To obtain a position where I can represent a reputable company, utilize the skills I have learned, and grow within the organization.

Qualifications

Retail, customer service skills, phone skills, computer skills, Answer multi phone lines, and bookkeeper.

Education

Jones College, 1990-1993 Jacksonville, FL

Associate in Science Business Management Degree

Englewood High School, 1989 Jacksonville, FL

High School Diploma

Experience

Memorial Hospital Jacksonville, FL

Unit Secretary/PCT Feb 2016

Job Duties: Answer phones, greets visitors, check in/discharge patients, make copies, faxes, put charts together, help patients with their needs, take vitals

Kohl’s Department Store Jacksonville, FL

Hardlines Area Supervisor July 2012 to Feb 2016

Area Freight Supervisor, Feb. 2008 to July 2012

Softlines Area Supervisor June 2007 – Feb. 2008

Softlines Recovery Supervisor Oct. 2006 – June 2007

Replenishment Supervisor Aug. 2005 - Oct 2006

Job Duties: E-3, key carrier, deposits, merchandiser, cash office, help customers, replenish the store, cashier, unload trucks and sets

Frank Niles Garage Door Service Inc. Jacksonville, FL Secretary 1993- 2010

Job Duties: make appointments, prepare invoices, bookkeeper and help with the family business

Target Jacksonville, FL

Logistics Overnight Backroom Captain, 2003-2005

Level 3 overnight backroom captain

Job Duties: Supervised up to 7 people. Restock shelves correctly, back stocked, assisted with schedules and unload trucks

Sears Jacksonville, FL

Photographer 2003-2005

Job Duties: Scheduled appointments, took pictures, sold pictures, answer phones, assisted customers, and cashier

First Baptist Church Jacksonville, FL

Bible Teacher 1994-2003

Job Duties: I was the lead bible teacher for the 3-5 year olds. Teach the children about Jesus

Hamilton Collections Jacksonville, FL

Data Entry 1991-1994

Job Duties: Research fraud accounts, prepared and balanced deposits, process incoming mail, and data entry

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