Manager Administrative Assistant
Resume:
Sharadon L. Cheatle
Cave Creek, AZ 85331
*********@*****.***
SUMMARY
** ***** ********** ** ******** and Casualty Insurance including sales, management, learning and development, administrative, and project coordination.
Key competencies include:
• 10 years Team Management • Real Estate and Relocation
• 5 years Facilitation • Sales/Customer Service
• Project Management/Scheduling • Banking Services
PROFESSIONAL EXPERIENCE
USAA Financial Foundations
April 2008-Present Relationship Specialist
Currently working on the Relationship Specialist Leadership Team in Administrative Project Coordination, Member Support and Learning and Development.
Coordinate schedule and an average of 10 Member Contact Learning class assignments a month for 42 Relationship Specialist while working with our teams’ required Member Phone Support, PTO, coaching and development
Weekly and Monthly performance reports provided to the Relationship Specialist Management team utilizing elaborate Excel spreadsheet calculations while managing multiple Outlook calendars
Collaborate with Financial Foundations employees and incumbents to organize Auto and Property weekly y-cording events, maintain a comprehensive spreadsheet for tracking, and on-board high performing representatives to participate
Numerous assignments in the Sit-In Manager program consisting of employee coaching, manager escalation, leading team unit meetings and attending manager staff meeting with directors while consistently receiving positive feedback and no identified areas of opportunity
Trigon Development, LLC
April 2006-February 2008 Project Coordinator/Administrative Assistant
Responsible for the scheduling of construction projects to completion with timely communication to project partners while adhering to budget constraints.
Distribute necessary purchase orders to projects partners listing specifications of each job while establishing and maintaining relationships.
Request job estimates and pricing, apply for necessary permits, distribute project manager paperwork, and organize weekly project meetings.
1st National Bank of Arizona
September, 2005-March 2006 Lock Desk Coordinator
Responsible for approximately 125 incoming calls per day from mortgage brokers and Account Executives to assist with accurate loan pricing, lock requests and lock edits
Maintain call center service levels, meet email response time parameters and input lock requests as defined in our corporate policy
Proficiencies
Microsoft Exel, Word, and Powerpoint, Outlook
Contact this candidate