Software Developer Desktop Support

Objective

A critical problem solver and technical minded professional with a background in computer networks seeking an IT specialist or software developer position to contribute to a company’s operations.

Experience

Xerox Corporation January 2016-May 2016

IT Specialist. In charge of keeping production floor up to date in regards to software updates and assisting with re-imaging units and in charge of desktop support.

Xerox Corporation July 2015- May 2016

Senior Team Representative. Assisting customer care representatives with questions and concerns with Med D. Silver Scripts plans and acting supervisor in various situations.

ARC IT Services June 2013-April 2016

Freelance IT Professional. Coordinating projects such as desktop repairs and custom PC builds. Also, responsible for following up with potential clients and providing specialization in remote desktop support, networking, advertisement, and installation and maintenance of various operating systems.

Education

Jackson State University April 2016

Bachelor of Science: Computer Science

Hinds Community College May 2012

Associates of Arts: General Studies

Skills

Computer efficient in Java, Html, Microsoft SQL Server, Microsoft Access, Windows XP, and Windows 7 & 10.

Familiar with C#, AngularJS, JavaScript, and SQL.

Technical Experience with Active Directory, troubleshooting desktop support on site and remote.

Great communication skills and a productive team member.