Sales Manager
Resume:
Kathy Williamson Daytime, Evening
**** ******* ***** 614-***-**** H
Powell, Ohio 43065 614-***-**** C
**********@*****.***
Active: Rotarian, Active in several Networking Groups, Member with Chamber of Dublin Chamber of Commerce
Experience and Current Position:
I am currently: Salary of $50, 000
12/2012 to Present
SmartLine and CompuCorp
I am currently wearing several hats in my office. Office Manager with a Cisco Account Manager Certification, Buyer of IT and VoIP Equipment for our office, Create and send all proposals for Sales team, provide installation and end user training of VoIP Hardware, VoIP Programmer, VoIP Sales Engineer, Customer Support of Asterisk combined with ThirdLane, A2 billing, create end of month Long Distance billing reports for our accounting department. . Additional experience: Nortel BCM50, MICS, CICS, Call Pilot, IPECS PBX.
My Current Title as Executive is to report directly to the President on all Sales/Programming/Tech Support status updates.
5/2010 to 12/2012
TDS, Telephony Data Solutions Dublin, Ohio 43065
Manage all projects from start to finish, from database collection, installation, programming and end user training. VoIP technical Programmer, Foreman, Project Manager and Installer of iPECS Voice over IP Phone Systems and part of the North American Technical Support Team for Microman/TDS, Inc. located in Dublin Ohio.
iPECS VoIP Certified
OSHA Certified.
Nortel VoIP, Digital Certified
4/2007 to Present Dec. 2010
EXPERIENCE:
Solutions Consultant and Account Executive for TDS Telecom for our Managed VoIP Broadsoft Platform in Eagan, MN as a Solutions consultant. This position requires self paced management, support large sales team with hardware configurations, proposals, I gave all presentations and Demonstrations for the entire sales team for our VoIP, Call Accounting, and Call Recording Product. As the Account Executive this was TDS optional Nortel Hardware solution that also offered Call Recording features when VoIP was not a solution for our customers. Nortel Certifications on Programming and Sales. This position consists of Project Management, sales/technical support, configuring all Keys Systems (BCM, MICS, CICS, Call Pilot Call Recording Voice Mail) then give all presentations, demonstrations along with Technical support to customers, technicians, and give all training to end users of the product, TDS also offered Mitel equipment however it was rarely an option. The VoIP Broadsoft platform was utilized 90% of the time then Nortel as a second option.
6/2005 to April 2007 BERK-TEL COMMUNICATIONS
EXPERIENCE:
Nortel Programmer/Engineer/ Support Technicians with Berk-tel Communications a National Company I Managing several fortune 500 companies by utilizing Norstar Remote Utilities EQUIPMENT EXPERIENCE: Nortel BCM, MICS, CICS, Call Pilot voice mail systems for 15 years. Requirements also include: Programming. Installing and supporting customer as well as technician on a nationwide basis.
7/1997 to 6/2005 FRONTIER COMMUNICATIONS BURNSVILLE, MN
EXPERIENCE
Top Sales and Support performance of 270% of Nortel Sales and Programmer, Train Sales of Nortel equipment for a Local Telephone Company Frontier a Citizens Communications Company. I would create presentations, proposal Project Manage and meet Sales quotas for the Central MN and WI Region. Along with Sales, I also was the programming technician. Project Manager performed training classes to all end users. PRI, T1, Installations of all Nortel CPE.
6/1994 to 7/1997 DIGITAL DESIGN COMMUNICATIONS COLUMBUS, OHIO
EXPERIENCE
Nortel Equipment Sales and Proposals were created for a Major Accounts utilizing Nortel equipment along with Project Management and programmer for all installations which also include Call Pilot VM with Call Recording Features
3/1991 to 6/1994 BOB TAFT, OHIO SECRETARY OF STATES OFFICE
EXPERIENCE
Ohio Secretary of State’s office assisting customers in filling out corrected, amended and new “Articles of Incorporation, Trade Mark Service Mark forms.
10/1980 to 3/1991
DOCTORS HOSPITAL
EXPERIENCE
Doctors Hospital in Columbus, Ohio Answered and managed Definity G3 PBX with over 600 Stations with Audix Voice Mail. Answered over 2000 calls a day, along with emergency calls.
EDUCATION & SUMMARY EXPERIENCE
Certification Broadsoft Platform for VoIP with Polycom SIP Phones/Cisco Routers.
Certification of Hardware/Programming/Sales Which includes Voice Mail “Call Pilot” BCM, CICS, MICS Platform along with all older Models of Nortel. ADDITIONAL: Programmer of all Nortel software Key Systems.
Project Manager, Solutions Consultant, Technical Installations, Technical Support, Sales and Programmer with courses taken from Nortel and Broadsoft. Software programs used were Visio, Excel, Microsoft Power Point, In House Corporate design Project Management Software, VoIP live Demonstrations displaying all features and services offered with a Managed IP product utilizing Polycom SIP Phones.
Additional College Course Completed:
Columbus State: Kinesiology Degree
REFERENCES: TDS
4393 Tuller Rd.
Dublin, Ohio 43017
HR. Director Jamie Leasure 614-***-****
TDS Telecom in Madison WI.
Supervisor: Jeff Parris, Regional Sales Manager
866-***-**** Ask for HR Dept.
Frontier Communications, Burnsville MN
Supervisor: Chuck Bruns Regional Sales Manager
Frontier Communications”
Steve Schnieder Lead Technician
TDS Telecom
Lee Ann Baum-Schneider CSR
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