IT entry level

Sheirmane B. Formalejo

*** *. ********* **. **** D Camarin II Caloocan City

090********

**************@*****.***

OBJECTIVE:

To obtain a position that would best fit my qualifications and further develop my skills and knowledge in a reputable organization.

WORK EXPERIENCE

IT Support Specialist (On-The-Job Training) November 2014 –February 2015

KEYSQUARE Inc.

Hanston Square, San Miguel Ave., Pasig City

Troubleshooting and PC assembling

Installing and configuring computer hardware operating systems and applications;

Monitoring clear communications through headset

Maintaining network connections and providing password to chosen employees

Restricting in social networking sites to selected employees

Following diagrams and written instructions to repair a fault or set up a system

Setting up new users' accounts and profiles and dealing with password issue

Working continuously on a task until completion

Consolidating and downloading reports from agents pertaining to incoming and outgoing calls

Maintaining proper communication through telephone and e-mails

Establishing a good working relationship with customers and other professionals,

e.g., call center agents

HR Works (Document Preparation)

SKILLS:

Technical: Basic TCP/IP Network, Routing and Cabling (e.g. LAN, WLAN, WAN)

System Unit Assembly, Software and Hardware Troubleshooting

Office Tools Operation (e.g. Xerox, Printers, Ricoh and etc.)

Software: Microsoft Office, OpenOffice.org, Internet Browsers

Operating System Installation and other Software (Windows XP, Vista, 7, 8,)

Seminars Attended:

Pre-Employment Orientation Seminar (PEOS) – STI College Novaliches

March 18, 2015

Moneyversity – STI College Novaliches

February 21, 2015

19th STI National Youth Convention “Social Media and Me” – Aliw Theater

February 4, 2013

Bachelor of Science in Information Technology

STI College Novaliches

Diamond St. San Bartolome, Novaliches Quezon City

2011-2015(Graduate)

Character References:

Available upon request

I hereby declare that all statements made in the application are true, complete and correct to the best of my knowledge.

SHEIRMANE B. FORMALEJO

Contact this candidate