Customer Service Sales
Resume:
Christiana singleton
atlanta, ga
******@*****.***
OBJECTIVE:
To obtain a Leadership position where my talents are enhanced and there’s room for growth within an excellent Company
EXPERIENCE:
August 2014-Present
Atlanta Falcons Entertainment – Atlanta, GA
Falcons Hype Crew (Leap Event Crew)
Marketing and Promoting the Falcons Football Team
Contributing in various Field Activities for pre-game, game and post-game
Assisting Team Leads in various Team Events Activities for Fans
Proactively working with Falcon Operations during the training camps
Building relationships with Fans to create a Fun, Charismatic and Exciting Atmosphere
May 2013 - Present
FedEx Office – Atlanta, GA
Lead Consultant
Retail Display Lead
Office Administration
Management Training
Exceed Monthly Sales Goal
Excellent Customer Service Skills
Lead Consultant in Retail Center
Manage Store’s Daily Reports as well as Revenue
Processing and Packaging various Shipment
Creating Documents, Posters and other Miscellaneous items
March 2010-July 2011
September 2009-February 2010
Verizon Wireless – Alpharetta, GA
Loyalty and Retention Representative
Consistently exceeded monthly performance goals
Provided Sales and Customer Support for Verizon Wireless Customers
Demonstrated superior rapport-building skills through personal interaction
Actively maintained customer loyalty through obtaining satisfactory solutions
Payment Systems – Alpharetta, GA
Loyalty and Retention Representative
Actively exceeded monthly sales goals
Processed payments for merchants
Performed any responsibilities of sales assignment
Outstanding consultative sales and service attributes
Created a loyal-based sales relationship with merchants
Analyzed merchant’s accounts, documents and follow up calls
Successfully managed outbound call volume in a fast paced environment
EDUCATION:
Kentucky State University – Frankfort, KY
B.A. in English with concentration in Creative Writing/Theatre - May 2008
Dean’s List
Honor Roll
Additional SKILLS:
Certified Customer Service Representative
Proficiency with computers and other devices
Retention Solution and Consultant Representative
Outstanding knowledge in Microsoft Office Programs
Superb Marketing and Public Relation Cliental Skills
Excellent Office Administrative and Economic Skills
REFERENCES:
Available upon request
Contact this candidate