Data Center Manager

Gregory Jon Hejl

**** ***** **, *** *****, MI ***05

May 31, 2016

Telephone: 231-***-****

E-mail: ********@*****.***

https://www.linkedin.com/in/greghejl

Senior Systems Engineer

An IT Professional, a progressive leader, a self-starter, with a successful record of creating Infrastructures, setting goals, technology direction, project planning, project execution, leadership roles, vendor relationships, budgets, IT policy documents. Delivers solutions based on ROI and TCO.

Technology Experience:

Microsoft Technologies

Windows Servers 2008-16

Hyper-V

SCVMM, SCDPM, SCOM, WSUS

IIS Administration

Application Request Routing

Certificate Authority, PKI

Active Directory/LDAP

Group Policy, Forests

DNS, DHCP, IPAM

Exchange/Exchange Online

Office 365

SharePoint Online

Skype for Business

One Drive for Business

AD Federation Service

Azure Active Directory Connector

MS Licensing

MSSQL, MySQL

File servers, Cluster, Namespaces, DFS, SFTP

PowerShell, VBScript

High Availability

Virtualization Technologies

Hyper-V

VMware ESXI 5.0

vSphere 6.0

iSCSI, MPIO, DAS, JBOD, LUN, CSV,

3 Tier Application Support

Tier 4 Datacenter

Power Distribution, HVAC

Data Wiring, MDF, IDF

SaaS Support

Mitel, Avaya, RingCentral

BackupExec, Veeam,

Windows 7-10, Apple OSX

Configuration Management

Monitoring systems, WMI, SNMP

Public DNS Registrars, ARIN, IANA, APNIC, RIPE, LACNIC

Network Management

TCP/IP, VPN, MAC, VLAN, DMZ, WAN, LAN, WLAN, NAT, ACL, Subnetting, Routing

OSI Layers

Cisco IOS

UTM Firewalls, IDS/IPS

PCI DSS, Auditing, CVE

Wireshark, DPI Analysis

SysInternals Suite

SSL Certificate management

Email, DKIM, SPF,

SVN, PDM,

GoogleApps for Business

MES, ERP

Visio, Excel, Power Point, Word

Team Leadership

Technical Proficiencies

Certifications:

MCSE, CCNA, CompTIA A+, Server +

Platforms:

Windows 7-10; Windows Server 2003, 2008, 2012, 2016, Hyper V 2012,

VMware vShere 6.0

Professional Experience

Sr. Systems Engineer – Xoran Technologies, Ann Arbor, MI

Mar 2015-May 2016

Network Analysis, SaaS Application Server Farm analysis

Document Network services, Performance Analysis, Technology Direction

Design/Build Hyper-V environment for SaaS application

Create new Active Directory Domain to support SaaS environment. Create standard GPO’s and Library

Design and configure Active Directory SSO.

Provide training resources, budgetary planning

Upgrade Active Directory to 2012R2, raise functional level to 2012R2

Project Manage/design/ Public DNS for SaaS application

Project Manage/Design/Build wireless system for building. VLAN implementation, security.

Project Manage/architect/engineer MS DPM 2012 Backup services with offsite features.

Project Manage/perform Datacenter move, equipment racks, lower costs.

Project Manage change ISP, move company from T1 Internet to Fiber internet, Coordinate schedules, network reconfiguration.

Migrate company from MS Exchange/UC to Office365. Migrate Mailboxes, configure One Drive for Business, Skype for Business, SharePoint Online, Azure Active Directory,

Sr. Systems Engineer – Mahindra Genze, Ann Arbor, Mi

Nov 2013-Oct 2014

Manufacturing Startup. Define and Develop Technology Map of services, functions, and connection points.

Define requirements, identify team relationships, set requirement fulfillment timelines, coordinate work efforts and Documentation.

Negotiate service contracts.

Design and implement Data wiring, switching, power distribution

Install Networks, UTM Firewalls, VLAN networks, wireless network and site to site VPN’s.

Coordinate installation of Fiber and Wireless Internet Service.

PLEX ERP implementation, MES Implementation

Web services implementation.

Design and implement Server 2012R2 Active Directory services infrastructure.

Design SSO using ADFS for Office 365 implementation.

Design, source, configure, document, and remote deploy Branch Office computer network with wireless and VOIP support.

Install and support CREO and Solidworks CAD installation, License servers, PTC PDM solution.

Manage Google Apps for Business.

Setup and configure Office 365 for business, Migrate Google Apps to Office 365.

Manage MS Licensing.

Provide Help desk services, provide desktop/laptop configurations

Create Standard Computer policy, Password Policy, PCI DSS Policy, HiPAA Policy.

Manage DNS Registrar records, SSL Certificates.

Create Hyper V Cluster Solution, Server 2012R2 Storage Spaces.

Network Manager – WDWeb Company, Traverse City, Mi

Sep 2008-Oct 2013

Manage web hosting/SaaS company for 2,000+ domains.

Reduce licensing expenditures 78% in first year.

Renegotiate Fiber Provider Contracts, reduce bandwidth costs by 50%, mid-contract negotiations increased bandwidth available by 100%.

Increase SaaS platform SLA to +99.9%.

Leverage Infrastructure to create new revenue streams by providing co-location services.

Architect, engineer, install a complete DataCenter refresh from 40 physical servers to scalable 8 host clustered hyper-v virtualized environment on managed iSCSI SAN, with high availability clusters for file servers and database servers.

Upgrade Networks to support virtualized environment and network security. Implement UTM Firewall, migrate public network services to NAT DMZ. Replace Core switch.

Migrate win2000 active directory to 2008 R2 Active Directory

Upgrade AD Certificate Authority from win2000 to 2008R2

Manage migration of code base to serve 14 IIS 7.5 Web servers in a DFS Shared configuration behind Application Request Routers for load balancing.

Implement Security Program, Align network systems with PCI DSS SAQ D

Perform quarterly vulnerability audits, manage vendor scanning services, track 12,000 average penetration attempts per day.

Configure Firewall policy, update signature policies, Analyze IDS/IPS logs.

Provide team leadership and support to developer groups using PHP, ASP, and ASP.Net, SVN, applying web services to Infrastructure platform.

Migrate all public facing IP’s behind NAT Application Firewall, configure DMZ and private IP Address space.

Install and Manage email service to 1700 Domains, using SPF, DKIM.

Configure and Manage public DNS servers.

Install, Configure and Manage Disaster Recovery Backup system using BackupExec.

Provide Datacenter Colocation service.

Provide ISP service to building clients using VLAN segmenting.

Manage Vendors, Service Contracts, Licensing, DS3 Fiber internet connections.

Manage Help Desk services team.

Use Visio, Office 2013 for documentation.

Key Words: TCP/IP, DNS, DHCP, LAN, VLAN, WAN, VPN, NAT, Firewall, Routing, Load Balancing, Active Directory, LDAP, Radius, Microsoft Server 2008R2, Server 2012R2, HYPER-V, High Availability, Cluster, File Server, DFS, IIS, SFTP, Email, WSUS, Certificate Authority, SSL, ASP.Net, PHP, Shared Configuration, SQL Server, MySQL Server, iSCSI SAN, DELL, HP, IBM, Compellant, Internet Security, RBL, URIBL, CVE, PCI DSS, Backups, Disaster Recovery, DataCenter, Private Cloud, Network Design, PEN Testing, Team Leadership

Assistant Chief Engineer - ABC 29&8, Traverse City, MI

Sep 2005-Jun 2008

Responsible for the 24/7 maintenance, operations, training, and support of all digital broadcast, production, and ancillary systems.

Migrate station from Analog Broadcast model to Digital Broadcast model.

Build master control computer network. Provide operations training and support.

Install Windows 2003 Active Directory services to support Master Control Video Servers.

Install and configure all software. SaaS support.

Configure VPN’s, segmented networks, firewalls, network modems, systems security, and UPS.

Redesign Transmitter HVAC system, Project Manage

Provide desktop/laptop configurations.

Motorola Account/Service Manager - State Electronics, Tele-Rad, Traverse City, MI

Jan 2003-Mar 2005

Work with clients to design, install, and maintain Motorola communications equipment.

Assign work and track progress of service technicians.

Communications consultant for Northwest Michigan Public Safety Agencies.

Instrument Electrician - Graceland Fruit, Inc., Frankfort, MI

Jan-Dec 2002

Assigned to Chief Engineer to install and maintain instrumentation used in processing products.

Evaluate new processing line equipment. Documented deficiencies, reported to lead engineer.

Design and install machinery controls.

Chief Petty Officer, U. S. Coast Guard

Feb 1981–Dec 2001

Twenty years of experience working in Electronic Systems Engineering, Project Management, and Installation of Electronics Systems and Leadership supporting world-wide navigation systems.

Advanced to the rank of Chief Petty Officer, Officer in Charge of Loran Station Havre.

Windows NT administration, Unisys Network Administrator, Workstation support.

Communications Systems – Satellite, radio, microwave, computer networks.

Design and Installation of Electronics Systems

Project Management – planning, purchasing, staging, coordination, and delivery of a variety of enterprise platforms.

Technical Team Management – Evaluations, training, and support of large technical teams.

Maintenance Management – create pro-active programs, scheduling, measurement, review

Operations Management – Maintain SLA’s, DR Readiness, Performance Metrics, Schedules, Training programs

Facilities Management - backup power/generator systems, HVAC systems, procurement/inventory control, disaster recovery/response, and environmental response.

EDUCATION

VMware vSphere 6.0 Data Center Operations

2016

Landmark Education

2014-2015

Microsoft TechEd Orlando

2012

Microsoft TechEd Atlanta

2011

CompTIA Server+ Certification

2008

Northwest Michigan College CIT 215, MCSE

2008

Northwest Michigan College CCNA Certification

2007

Northwest Michigan College CompTIA A+ Certification

2003

Officer in Charge (Senior Mngt), USCG Academy, New London, CT

2000

Senior Petty Officer Leadership and Management, USCG, Petaluma, CA

1997

Advanced Electronics School, US Navy, San Diego, CA

1987 - 1988

Leadership and Management, USCG, Petaluma, CA

1986

Electronics Technician “A” School, USCG, Governors Island, NY

1981 - 1982

VOLUNTEER EXPERIENCE

Landmark Education Advanced Course Production Manager

Geeks Do Lunch – a technology Linkedin group leader

Boy Scout Leader

America Reads

Little League Baseball coach

4H Soccer Coach

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