IFTEKHARUL ALAM (IFTE)

* ******* **

Westford. MA 01886

781-***-****(Cell.)

978-***-****(Home)

acvau9@r.postjobfree.com

Professional Summary:

Strong QA testing and Management background comprises manual, automated and Web application Testing. Over ten years of experience in Software QA Testing, involved in different project by working closely with developers to improve quality of Software and to meet necessary business requirements and SDLC. I am well familiar with a variety of test methods, standards and tools along with JIRA, ClearQuest, SILK, Mercury Interactive's and Rational's test suites. I am able to make a difference in the work environment and am thrilled by the prospect of doing the research to understand complex and interesting technologies. Extensive experiences of Quality Engineering in Scrum/Agile environments. Comfortable to work both independently and as a team member with excellent communication skills.

Technical Skills:

Application

Software: Multi-tier applications, Microsoft-Office2010, PVCS

Web Server: WebLogic, WebSphere and Apache.

Database: Oracle 9i, Informix, SQL Server and MS Access 2010. SQLite

Operating

Systems: Unix & Windows

Language: C/C++, JAVA, TSL, VB and HTML.

Test Tools: TFS (Microsoft Test Foundation Server), HP Quality Center, JIRA, Zephyr, Rational Team Test 7.5, SQA Suite (SQA Robot), Rational ClearQuest, Silk Test, WinRunner 6.0, LoadRunner 6.5, e-TEST suite, Hammer (load test for telephony), VSS, TestRail, Trello, Fogbugz,

Networking: DNS, DHCP, WINS TCP/IP, FTP and Telnet.

HealthCare

(Bio-Medical /

Pharmaceutical): Device validations (IQ, CQ, PQ), FDA Regulations and Compliances, GMP, SOP.

PROFESSIONAL EXPERIENCE:

Harvard University, Business Publishing Oct 2014 – Present

Lead and Sr. Software Quality Engineer

Watertown. MA

Responsibilities:

Managing effort through a dispersed team of SQA Engineers, domestic and offshore.

Oversee the development and execution of Test Strategy, Test Plans, Schedules, Test Execution, QA Artifacts such as test cases and status reporting

Attend and provide the QA activates to the Scrums meeting daily basis.

Provide tasks to the offshore team daily basis at night.

Actively participated in the fast lane and Sprint release in production environment.

Attend Third party meetings to review customer reported defects with technical support.

Ensure supporting teams communicate plans, project status, project risks and project metrics to all levels of the project team.

Forecast and manage resource plan by tying available resources to planned projects.

Manage the execution of all QA deliverables throughout the lifecycle.

Measure test coverage and effectiveness for all projects

Ensure adherence to QA Best Practices through all phases of the project life cycle.

Participate in department initiatives for process improvement

Design performance and stress tests to validate system capabilities and identify improvements to the testing process.

Provide project and group level reporting on the quality of project deliverables and the efficiency of processes.

ENV: Agile Process, Scrums, Windows 8, 9, 10, 11, FF 35.0.1, Chrome, JIRA, Zephyr and Handheld devices.

AspenTech Inc. Aug 2009 - Oct 2014

Lead, Software Quality Engineer (Permanent)

Burlington, MA

Responsibilities:

Closely worked with offshore and domestic SQA members.

Provide all technical information to the QA Engineers after developed the new feature stories

Helped developing the test cases according to the requirements.

Forecast and manage resource plan by tying available resources to planned projects

Work with development teams to build an understanding of QA and its' role in the project lifecycle

Partner with development teams and internal clients to plan for and execute test cases

Provide input for go/no-go decisions

Ensure the execution of all QA deliverables throughout the lifecycle

Ensure test coverage and effectiveness for all projects

Participated in department initiatives for process improvement

Participated actively to the Defect Triage meeting and finished the QA triaged

Attended three weeks Sprint Scrums meeting daily basis.

PHT Corporation June 2005 – Aug 2009

SQA Lead (Permanent)

Charlestown, MA

Responsibilities:

Worked on ePRO (Electronic Patient Reported Outcome) diary using logpad tool (handheld device).

Participated about 50 clinical trials applications. Also, worked on localization project and this product used in 60 different languages including nine Indian languages.

Worked on SitePad (tablet device) used by clinicians to transmit data via Ethernet, WIFI and Embedded 3.5/4G technology. Each sitepad supported up to 500 patients.

Represent QA data and proof of evidence to the FDA representative before approve any clinical trials for any pharmaceutical or biotech industries.

Provide all the supports of 21 CFR Part11 compliances of Electronic signatures.

Developing Unit Test Plans, Integration Test Plans, Process flow diagrams and Test Schedules

Assisting in the execution of Functional, System Testing, Usability, Regression Testing, Unit Testing and Integration Testing

Conduct and document risk assessment for gaps of completed validation documentation packages against existing standards.

Provide SQA services to assure successful validation of computer systems determined to continue to generate regulated data.

Developed Test Script Template with Validation Condition/Test Procedure and Expected Results, Tester’s Initials and Date of the Test for Unit Testing and Integration Testing.

Procedures, data sets, test scenarios, expected results, and acceptance criteria for the User Acceptance Testing process.

Provide services in achieving the 21 CFR Part 11 compliance in its System Development Life Cycle (SDLC)

ENV: Windows OS, Palm handled devices, HP QC, FDA regulations and 21 CFR Part11 compliances.

Eliassen Inc. (Contract) Feb. 2001 – June 2005

Client: MarketMAX, a division of SAS (Feb. 2004 – June 2005)

Senior SQA Engineer and Offshore Project Lead.

Wakefield, MA

Responsible for:

Testing Business Rules and Functionality Testing, System Testing, Regression and Black Box Testing.

Planning and writing of Test Plan including Test Cases

Tracking and monitoring the PR (Bug) tracking system

Verifying customers issues immediately and coordinate accordingly.

Smoke testing for every release and patches.

Complete regression testing and documenting according to the schedule.

Actively involve coordinating issues with the developers.

Organize bug meeting every week and set up priorities according to the release.

Client: Spectel Inc. (Avaya Inc.)

Andover, MA (Feb. 2001 – Dec. 2003)

Senior QA Engineer

Responsibilities:

Developed test plans, cases, scripts and reports

Identify the requirements needed for test execution

Perform different type of testing

Test case System, Negative, Stress, Load, Volume,

Regression, UAT, Unit Testing, Black Box

Monitor and verify fixes of Incident (Bug) reports

Maintain and fix the Priorities for bugs and execution of Test Cases

Provide support in the lab maintenance and configuration

Assist in the coordination and execution of Multi-User tests

Ajilon Inc. (Contract) Mar. 2000 – Feb. 2001

Client: Meeting Maker® Inc. Sept. (2000 – Feb. 2001)

Waltham, MA

Automation QA Engineer

Responsibilities:

Contracted to review internal QA Department processes and provide recommendations for improving processes, such as SDLC.

Planning, writing the Test Cases.

Testing Business Rules and functionality testing: System Testing, Regression and Black Box Testing.

Track and monitor the PVCS (Bug) tracking system

Maintain and fix the Priorities for bugs and execution of Test Cases

Automate the entire application Test by using WinRunner 6.02

Extensively using the TSL coding.

Manually write the TSL coding for almost every functions.

Client: Neteos (Mar 2000 – Sept. 2000)

QA Engineer

Responsible for:

Testing Business Rules and Functionality Testing, System Testing, Regression and Black Box Testing.

Planning and writing of Test Plan including Test Cases

Tracking and monitoring the Incident (Bug) tracking system

Tracking and Querying the Test cases execution database (developed in MS Access) to create Reports

Maintaining and fixing the Priorities for bugs and execution of Test Cases

Automating the entire application Test by using Rational Team Test 7.5 suite.

Verification of the Secured socket layers, Firewall and Compatibility of the functionality Application on multi web Browsers using Netscape Navigator and Internet Explorer.

Advanced Software Solutions June 97 - Feb. 2000

Quality Assurance Analyst and Web Tester (Permanent)

Responsibilities include:

Preparation of Test Plan and Test Cases based on System Requirements and Business Requirements.

Performed different type of testing by executing Test cases such as: System, Negative, Stress, Load, Volume, Regression, UAT etc.

Extensive execution of SQL queries on Oracle tables.

Error Tracking through PVCS tracing system.

Report on Test assets & Set up the QA team Test Environment.

Preparation of Status Report describing number of test cases executed and their activities.

EDUCATION:

E-Commerce and IT

Courses taken towards MBA degree 2003

Columbia Southern University

Bachelor of Science in Engineering (Evaluated) 1997

University of Toronto, Canada

Bachelor of Science in Agricultural Engineering 1985

Bangladesh Agricultural University, Bangladesh

TRAINING & CERTIFICATIONS:

Certificate in Industrial Pharmaceutical Technology

Seneca College of Applied Arts & Technology, Toronto, Canada

Microsoft Certified Systems Engineer (MCSE 4.0)

NT Server 4.o, NT Workstation 4.0, NT Network Essentials, NT Server Enterprise 4.0, TCP/IP, Internet Information Server 4.0,

Microsoft Certified Professional (MCP), Microsoft Certified Professional + Internet (MCP + I)

Microcomputer Business Application Certificate Program

North York Board of Education, North York, Toronto

Computer Programming using JAVA

George Brown College, Toronto

References available upon request

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