Project Management

Experienced and customer focused Information Systems Analyst leading project teams

** ***** ** *********** ********** delivering and supporting meaningful clinical and

Technology solutions

Commanding understanding of hospital information systems and workflows

Demonstrable attributes of communication, analytical and leadership skills

Areas of Expertise

Software

MS Office, Visio, Citrix Mainframe XP, Symantec: PC Anywhere, Ghost, Antivirus, Utilities, Win fax; McAfee Virus Scan, Adobe: Acrobat, Illustrator, Photoshop, Partition Magic, Adware, Spyware, Malware, Virus-Removal, Meditech, SIS, Oracle, OPIS, Parlane, Spacelab, HRIS, LMS, SQL 2008,2012, Aruba network and Cisco

Networking: LAN. WAN. TCP/IP. DNS. DHCP. RDP. VLANs. VPN. Wireless and Aruba network

Information Systems Experience

Meditech (Magic and C/S) – 5.56, 5.66, 6.06, 6.07 Surgical Information System (SIS)

Medworxx Bed Management System Access eForms IFS/EFR Electronic Child Health

Network (eCHN) Practice Solutions (PSS Suite) Bell EMR (Xwave) OSCAR Microsoft

Office

Professional Experience

The Scarborough Hospital - Scarborough, Ontario Mar/2013-May/2016

Applications Analyst

Analyze and document present and future state clinical workflows

Execute team work plan and delegated work assignments

Lead application design and configuration efforts

HL7 interface troubleshooting and level 2 operations support

Liaised with LHIN to bring process improvements and technology enablers to fruition

Engage business stakeholders and facilitated group discussions

Perform quality assurance and test system enhancements and hotfixes

Assist with learning strategy development, plan development and delivery

Project managed system upgrades

Successful deployment of eHealth Ontarion solution i.e. eCHN

Successful deployment of Medworxx Bed Management project

Successful deployment of Access eForms project (IFS)

Bayshore Home Health Mar/2010– Jan/2013

Application Analyst

Acted as a liaison between the clinical staff and the clinical informatics department

Gathered functional requirements from allied, nursing and physicians

Performed requirements gathering, work flow analysis and redesign, system design and testing

Assisted in the development of training materials to enhance best practices

Provided support to the HIM staff for the day-to-day management including admissions, release of information, MHA forms processing and incomplete charts processing

Provided clinical informatics support for Meditech to all clinical disciplines and hospital staff

Delivered learning to operations team and transitioned support to IT operations

Successful deployment of Smartroute/Auto fax project

Bell Canada - Toronto, Ontario Apr/2013 – Dec/2005

Technical Coordinator

Managed series of projects for clients and hired project management staff for large development including Samsung Canada that resulted a positive response toward client getting approval for government funding toward Clean Energy Program in Canada

Manage inventory and provide re-inventory assistance with the Network User Support team for 500 employees Assists with records management and maintaining control over equipment

Sort, Tag, and Inventory PCs and monitors, printers, accessories, and components.

Excelled in building PCs for deployment including imaging, ghosting, and configuration for network access; Strong use of Remedy ticket tracking

Clean hard drives and process lease-end equipment as well as provide assistance to the Inventory team with surplus of various technology items and computer equipment

Global apparel company; Lotus Notes to Microsoft Outlook 2013 migration for over 4,600 users in a PC and Mac environment, including resolution of all post-migration issues through phone, email, remote and deskside support

Mobile device synchronization- iPhone, Android, BlackBerry. Enabled users in Exchange server and Blackberry Enterprise Server

Worked in LANDesk ticketing system

Aon Hewitt- Windows 7 migration and laptop PC refresh project under Microsoft supervision

Education

SQL Certificate 2015

CCNA, MCSA Certificate 2015

Seneca College Diploma 2005

Québec Secondaire Diploma 2001

REFERENCE

Available on request

Contact this candidate