customer service, reception, file clerk

Bianca L. Devoll

*** ***** **. **** *****, MA *2721

Phone : 508-***-****

Email : ***********@*****.***

Career Focus

Seeking a job position where I can put all my knowledge, skill, and potential to be a great asset to the work place Organized and detail oriented, Fast Paced and devoted learner, who is able to answer a high volume of incoming calls while handling in person inquiries from patients, clients, and colleagues. Hard working with a drive to succeed.

Qualifications and Skills

Critical Thinker

Detail-Oriented

Knowledge of Microsoft Word and Excel

Computer Savvy

Professional Demeanor

Extremely Organized

Excellent Customer Service Skills

Courteous Demeanor

Energetic Attitude

Excellent Written and Verbal Communications

Strong Organization Skills

Education

B.M.C Durfee High School

High School Diploma - 2006

Fall River, MA 02721

Work Experience

Food Services, Cashier, Customer Service- May 2006- Present

SIP N DIP DONUTS – Tiverton, RI

Greet and acknowledge all customers with a friendly smile, and be highly responsive to their requests

Work as a team to make sure there is top customer satisfaction and to ensure to serve quality food and beverages to every customer adhered to food safety, sanitation and cleanliness standards, As well as count the daily earnings and prepare them for bank deposits daily.

File Clerk, Secretary- June 2005-December 2006

Citizens For Citizens – Fall River, MA (Volunteer, School Work Readiness program)

Supply Secretarial support to co-workers and management

• Inserting data by computer

Perform day-to-day office tasks such as maintaining information, files, and paper work

Assure Office is clean and stocked with necessary tools to function for the next day

Supply Secretarial Support to Co-workers and management

Receptionist- October 2006- June 2007

Bettes Finishing Touch – Bristol, RI

Maintain the Front desk, work, Reception area in a neat and organized fashion

Manage the area, greeting customers, responding to the telephone orders as well as in-person orders

Receptionist- Nov 2010- March2011 ( per diem)

Amazon chiromed

o Made Copies, Faxed reports, handled incoming calls and outgoing correspondences

Organized and Filed Charts, As well as pulling charts when needed.

Made and Reminded Patience of their future appointments

Maintained Front desk and waiting area in a neat and organized fashion

References

Janet Travis – Manager- 401-***-****

Ashley Rodrigues- 401-***-****

Andrea Travis -508-***-****

Susan Carvalho- 774-***-****

More references and letters upon request

Contact this candidate