Manager Information

ROLAND E. REYNOLDS

**** ******** *****

Fort Washington, Maryland 20744

202-***-**** (Cell)

***********@*****.***

CLEARANCE: TS SCI CI Poly

EXPERIENCE:

Windows 2000 Workstation/Server, Network Technologies (ATM, TCP/IP, Ethernet, DNS, DHCP, WINS, FTP and Active Directory), Storage Technologies (SAN, RAID and FIBRE Channel), MS Exchange 5.5 and 2000, SQL, Oracle, PKI Management and Deployment, MS Office, Outlook, Adobe Acrobat, Remedy Help Desk and MS Exchange, Administrator, CENTS, Lexis Nexis, Cogent Fusion Biometric Reader, Linux Red hat, Wise, Analyst Notebook, Proton, Terrorist Identities Data mart Environment (TIDE) JWICS, AIN, SIPR, HOTR, ISM, OOMS, INTELINK, GLOBAL HERCULES, Lotus Notes, CWE, JDISS, Google Earth, Harmony, CCD, PIERS, Microsoft Office, ITAS, Adobe Connect Sharepoint.

COMSEC Devices: KIV-7, KG-84, KG-194, STU-III, LST-5, KYK-13, TACSAT and SDN Lite (Swift Link).

WORK HISTORY:

Gorman Health Group 3/15 to Present

Sharepoint and CRM Administrator for the Gorman Health Group. I Create Sharepoint websites for the division, transfer files from other databases into Sharepoint, create document libraries, lists, views, subsites, added links, photos, current events, and announcements. Builds sharepoint portals using Microsoft CRM Dynamics, Linked Sharepoint to Microsoft outlook, added webparts, set permissions on specific documents for limited review, and broke inheritance from the parent site if needed. Downloaded software to the staff based on the need, setup printer connections, setup the staffs laptops to the network, ensured they were connected to the servers, and made sure phones were connected, made sure they had all the supplies and equipment to perform their job. I submitted trouble tickets to the IT professionals if it was required and monitored the tickets, making sure corrective action was taken in a timely manner.

Assisted if the staff needed help with video teleconferencing or any other technical issue.

Provide support to program areas on a variety of special projects, performing research on wide range of materials and information, conducting studies and evaluating and analyzing data.

Food and Drug Administration 5/14 to 1/15

Technical Information Specialist

Provide support to program areas on a variety of special projects, performing research on wide range of materials and information, conducting studies and evaluating and analyzing data. Responsible for the overall management, security, integrity, tracking and accuracy of the electronic records program for regulatory and scientific documents generated. Provides division and office management with constructive approaches to process improvements. Responsible for evaluation, selection, installation, acceptance testing, modification, maintenance, training, and general oversightof the information storage, tracking and reporting tools of each of the program areas. Designs and implements a quality control auditing plan for each of the program information systems. Collects, collates and interprets data information for the preparation of special reports, presentations and summaries. Organizes, indexes and disseminates information necessary for the support and tracking of projects. Develops and maintains an archiving system of information in electronic databases. Sharepoint administrator, creates and maintain sharepoint websites. Update SQL Queries as needed, update multiple databases with current and accurate information. Responsible for Scanning and storing required data onto CD’s and in storage warehouses. I have been responsible for handling, storing and safeguarding classified data for over 20 years. I have a working knowledge of Microsoft’s operating systems and it’s principle archticure. I have experience migrating to new version of operating systems. Throughout my 20 year military career I have had to prioritize task and perform problem analysis in dynamic environments on a daily basis. I have numerous years of experience working with and supervising vendors and contractors. Managed and provided input to classified and unclassified databases while working for the Defense Intelligence Agency and National Counterterrorism Center. I have worked with and held meeting with Top government and military officials for over 20 years.

CACI/Six3 Systems/NCTC 08/11 to 5/14

Senior Watchlisting Intelligence Analyst

Deputy Team Leader for the NSA section of the National Counterterrorism Center, track, identify, and manage identity information placed in TIDE on known or suspected terrorists. I provide quality control on identities data, use multiple databases to research records and provide outreach to find other data sources to search or incorporate into databases. I perform in depth and cross data source analysis on identity targets with the intent to find new identity intelligence. I coordinate with FBI, State Department, CIA, NSA and DIA in support of Counterterrorism. Brief senior government and military personnel on the status of known or suspected terrorists. I conduct research, collect information, interpret and analyze online identity intelligence from multiple social media sources. Interact with government customers providing feedback, insight and information with regard to social networking, virtual arena, and online identity trends and issues. Manage and train personnel who are assigned to the NSA team on the use of various Intelligence Community databases.

SAIC/DIA WASHINGTON DC 09/05 TO 07/11

HUMINT/Counterintelligence Analyst

Senior Intelligence officer responsible for complex Human Intelligence and Counterintelligence with the Defense Intelligence Agency (DIA) and other federal agencies conducting source administration for the DIA Human Intelligence (HUMINT) program. Assisted in the development of a Department of Defense (DoD) standardized HUMINT source management system. Responsible for co-authoring source administration documents supporting the DoD HUMINT program. Coordinated national name traces with CIA, FBI, MCIA, Homeland Security, NCTC and State Department in support of DIA’s HUMINT program. Coordinated field element requirements with national level agencies. Developed working relations with world-wide Defense Attaches to enhance effectiveness of source administration functions. Maintained complex Oracle intelligence database containing intelligence source information. Conducted analysis of HUMINT source information to ensure the integrity of national-level HUMINT assets. Collaborated with intelligence professionals on multiple projects in support of world-wide human intelligence operations. Liaison with several national-level intelligence agencies on HUMINT source matters to ensure effective information sharing, collaboration, and support. Supported the Assets Validation program and the Senior Review Panel by ensuring source file documentation is as complete as possible. Provided required information to ensure successful completion of the validation process. Oversaw office administrative procedures to ensure all actions were conducted and completed in an efficient and timely manner.

Database manager/system administrator for the Defense Source Registry (DSR) automation system. Responded to requested information and automation support from DIA desk officers, as well as the Defense Attache System. Provided automation training for new and incoming DSR personnel. Served as the DSR stand-alone System Administrator. Developed new applications as required, performed monthly backups via CD’s and storage warehouse . Created applications and managed the conversion of retired paper copy source documents to CD-ROM and prepared for inclusion for integration into the DSR system. Processed new source cases, conducted liaison with service personnel as well as non-DoD agency personnel of the U.S. Intelligence Community. Point of contact for contractor and vendor personnel who assist in development of the DSR system. Provided source administrative guidance to the Division and Defense Attaché Offices. Reviewed, Evaluated and processed contact coordination requests, operational proposals and significant reports. Provided guidance to field elements concerning proper coordination of HUMINT operations as it relates to source administration.

SPECIAL OPERATIONS COMMAND, DOHA, QATAR - 09/04 TO 08/05:

Non Commissioned Officer in Charge (NCOIC)

Served as the Plans Division Non-Commissioned Officer-In-Charge, Operations Security Manager, and the Central Command Survey and Assessment Team Communications Officer Directorate Combined Forces Special Operations Component Command. Responsible for accountability, integration and movement of over 350 communication personnel throughout the Middle East. As the U.S. Central Command Survey and Assessment Team Communications Officer, I deployed to high alert countries advising United States Embassy personnel and developing critical military assessments on crisis response. I achieved 100 percent circuit reliability for 18 Joint Special Operations units by proactively maintaining a database of 18,000 frequencies throughout the United States Central Command. As the Operations Security Manager, our Directorate passed an Operations Security survey with no discrepancies.

DIA WASHINGTON, D.C. 20340 - 4/01 - 08/04:

Data program Technician

Managed the installation, configuration, and maintenance of hardware and software supporting DIA's 3 Tier Network providing support to the Joint Chiefs of Staff, Unified Commands, eight (8) country teams, U.S. Law Enforcement Agencies, and 150 assigned analyst and support cadre. Assigned to the Help Desk team, handles day to day trouble calls from a staff of a 150 users. Completed Safety Officers Course and assigned as the commands Safety Officer. Public Key Infrastructure (PKI) Trusted Agent, responsible for instructing users on how to get PKI certificates and how to use it. Issued temporary PKI passwords. In charge of all Video Teleconferencing Operations for the division, responsible for the accountability and maintenance of all secure STU III and non-secure telephones. Conducted a comprehensive Technical Control Conference with service components, resulting in the complete identification and documentation of over 1,500 communications circuits supporting four combined Joint Task Forces. Led a team which co-designed and implemented a near real-time, web-based management information portal tool which became standard for reporting network information within Central Command.

EDUCATION:

Completed courses from Learning Tree International – Linux Red hat, Windows NT 4 Workstation and Server, Windows 2000 Security and Windows 2000 Hands-on, Project Management 101.

Completed A+ training from CompUSA and Microsoft Project 2000 Training from Ikon Office Solutions

*20 years of experience in the United States Navy

References available upon request.

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