Customer Service Technician

Edwin R. Khoo

** ******* ***** ********, ** *****

Cell#201-***-**** Home#201-***-****

Objective:

Through this position, I would use a combination of my creative abilities & technical skills to effectively solve the problems offered my client.

Education:

Lincoln Technical Institute Union, New Jersey Jan 2012 to Jan 2013

Sergio Osmena Sr. High School Manila, Philippines Graduated 1990

Fire Alarm- (wires, programmed & installed commercial Fire-Lite Alarm system as well as different kind of smoke detector & Intrusion detector also followed by N.F.P.A codes & standard)

CCTV System- (Camera, Lenses, Amplifier, Recorders, Switches/multiplexers w/ TCP/IP access & also as well classification of different types of cable like cat5e, RG-59, RG6- coaxial cable)

Audio/Video Home Theater & Sat/Cable TV- (5.1 Home Theater system & Dish Satellites also as well classification of different types of cable)

Telecommunication System- (Worked with Fiber Optic cable, 25 pair cable and 66/110 blocks Termination incorporated them with office and setting)

Can read Blue prints and schematic diagram.

Knowledge in conduit bending.

Certified:

NCEER (National Center For Construction, Education and Research)

SBCA (Satellite Broadcasting And Communication Association)

10-OSHA (Hazard Recognition Training for General Industry Course)

NJ GUARD TRAINING SORA (Security Officer Registration Act)

Work History:

Service & Repair Commercial & Residential New Jersey 2005 up to Present

Technician:

Test & run cable & installed magnetic door lock & CCTV camera, maintain circuitry or electronic components according to engineering instruction, technical manuals, and knowledge of electronics.

Outsource Agency Tampa, Florida 2014 to Present

Fire Alarm Inspection Technician:

Conduct inspections and acceptance testing of newly installed fire protection system.

Inspect building to locate hazardous conditions and fire code violation such as accumulations of combustible material, electrical wiring problems, and inadequate or non-functional fire exits.

Inspect and test fire protection and/or fire detection systems to verify that such system are installed in accordance with appropriate laws, codes, ordinance, regulation and standards.

Advance Auto Parts Nutley, New Jersey April 2008 to June 2009

Salesman:

Responsible for delivery of auto parts to local businesses.

Advice customers by providing information on products.

Helps customer make selection by building customer confidence, offering suggestion and opinions.

AutoZone Auto Parts Clifton, New Jersey March 2006 to July 2007

Company Driver:

Responsible for delivery of auto parts to local businesses.

Welcomes customers by greeting them, offering them assistance.

Customer Service assistance

Maintenance and store closing.

GAME WORX Entertainment Center Muntin-lupa, Philippines Jan 2001 to April 2005

Technician:

Troubleshoot & repair circuit board: Video Games & slot machines Knowledgeable in soldering & repair of circuit board.

KUAN YUAN INDUSTRIAL, CO. LTD Kaosiung, Hsieh Taiwan Sept 1996 to Feb 1999

Technician:

Installed electrical & mechanical equipment in accordance with the National Electric Code, Tested, troubleshoot and calibrated equipment in the shop also in field.

Skills:

Compression & Crimp tools for RJ45 – RJ11 & RG-59 – RG-6.

Fluke multi-meter

Proficiency with mechanical &electric tools.

Bosch Wall-scanner D-tech 150 hand held radar scanner kit to detects: wood, ferrous metal, non-ferrous metal, PVC & live wire behind the walls.

BOSCH PS90B Inspection camera.

Fluke Network Pro3000 Analog Tone Probe kit

STATE OF NEW JERSEY SORA LICENSE SECURITY OFFICER January 01 2016 to January 01 2018

NJ Guard Training Academy Orientation

NJ Attorney General’s Use of Force Policy

Terrorism Awareness

Cargo Theft

Security Measures: Prevention and Deterrence

New Jersey’s Critical infrastructure Awareness

Suspicious Letters and Package

Suicide Bombers and Vehicle Borne Improvised Explosive Device (VBIED’s)

First Aid Awareness

Incident Command System

Ethics

Report Writing

Street Gangs

Verbal Judo

Edwin R Khoo

14 Village Place

Secaucus, NJ 07094

Cell# 201-***-****

Email ID: ******@*****.***

Dear Sir or Ma’am

Through this letter, I want to introduce myself and to show my interest in becoming a part of your company. I attached my resume which is consists of my detailed experience such as employment background, training experience, achievement, education & skills, My work experiences are strengthened with high responsibility and effort. I would bring my skill-set to work for your company.

I believed in excellence and have always dedicated my self, my talent and my creative abilities to assure the successful accomplishment of any company goals, my positive attitude is the valuable asset to any organization that would employ me. I am certain that my skill-set will give profit to your company.

I look forward to hearing from you in the future and hopefully to schedule an interview in which I hope to learn more about your company, it’s goals and plans and how I may be able to contribute to its continued success and growth. For further information, you can contact me at 201-***-****) or send information into my email. Thank you for considering my application.

Sincerely,

Edwin R. Khoo

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