Office Manager with excellent client service and research skills.

KARYN

SALLEE

*** ***** ******, ********, ** **422 (H) 859-***-**** (C) 859-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Industrious individual with the ability to perform proficiently and even when multitasking under pressure.

SKILLS

Proficient with MS Office

Proficient with Windows 10

Active listener

Sound judgment

Professional and mature

Flexible

Picks up new skills quickly

Works well under pressure

Ability to work independently

Dedicated team worker

Articulate

Excellent oral and written communication skills

Takes direction well

Loves constructive advice

WORK HISTORY

APRIL 2015-PRESENT

Driver Independent contractor with Uber and Lyft Danville, KY

Drive passengers to their requested destinations safely and professionally

Provide friendly comfortable ride

Adhere to laws of the road while maintaining the comfort of passengers

Provide clean and well maintained transportation

Follow directions and GPS accurately and arrive at destinations without delay

Maintain all insurance, inspection, and repair records

AUGUST 2012- CURRENT

Eastern Kentucky University Student Danville, KY Campus Online

Gained essential knowledge of Psychology

Gained essential reasoning skills

Gained essential oral and written communication skills

Gained essential math and computer skills

OCTOBER 2013 – DECEMBER 2013

Temporary Laborer for Amazon Integrity Staffing Solutions Lexington, KY

Packed and taped boxes closes according to proper procedural guidelines

Maintained all safety protocols for facility while meeting 100% production requirements

Maintained and exceeded manufacturing and packaging requirements daily

DECEMBER 2011 – FEBRUARY 2012

Temporary Laborer for Amazon Integrity Staffing Solutions Lexington, KY

Rated customer returns for refund purposes

Adhered to all rating guidelines for rating returned merchandise

Maintained a 110% production level or higher daily

By adhering to all rating guidelines and exceeding production levels daily was key in reducing fraudulent returns and saving money for the company.

AUGUST 2010 – NOVEMBER 2011

Office Manager Legal Assistant Law Office of Anne Luck Williams Danville, KY

Maintained all office files and confidential records for clients

Directed and coordinated law office activity, including delivery of subpoenas

Developed a working relationship with courts, clients, debtors, and attorneys

Filed all court documents on behalf of the attorneys

Managed accounts and records of clients with the highest levels of confidentiality a discretion

JUNE 2010 – AUGUST 2010

Account Manager Creative Lodging Solutions Lexington, KY

Managed 32 customer accounts for the west coast

Developed hotel partnerships and negotiated terms of contract meeting all hotel partnership monthly quotas

Researched hotels and locations to meet the needs of my clients and their companies

Booked and negotiated long term lodging for clients and their employees to appropriately meet the needs of their company

Effectively managed a high-volume of inbound and outbound customer call

MARCH 2010 – JUNE 2010

Assistant Salon Director Sun Tan City Danville, KY

Utilized suggestive sales techniques to meet and exceed company sales volumes monthly

Greeted customers in a timely fashion while quickly determining their needs

Engaged with customers in a sincere and friendly manner

Contributed to team success by exceeding team sales goals every month

Promptly resolved all customer requests, questions and complaints

JANUARY 2007 – MAY 2009

Administrative Assistant Kentucky Speech Language Hearing Association Lexington, KY

Planned and coordinated logistics and materials for board meetings, volunteer committee meetings, and staff events

Ordered and distributed office supplies while adhering to a fixed office budget

Developed and maintained online membership and convention registration through Memberclicks

Developed and managed online membership database

Worked as a team with volunteers and committee members to organize yearly continuing education convention for all Kentucky Speech Language Pathologists in KY

EDUCATION

Bachelor of Arts: Drawing

Murray State University, Murray, KY

Attended Murray State University from Summer of 1989 to Spring of 1991.

CURRENT

Bachelor of Science: General Studies

Eastern Kentucky University, Richmond, KY

I have been attending Eastern Kentucky University since the fall of 2013.

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