Customer Service Professional Experience
Resume:
Carol Rosenfield
Aurora, Colorado 80013
***************@*****.***
Career Objective
To obtain a position within a company allowing me to utilize my behavior skills to help improve the lifestyle of individuals with behavioral challenges while enabling me to use my critical thinking skills and passion for helping others.
Education
Kaplan University January 2016
Master of Science in Psychology- Applied Behavior Analysis 4.0 GPA
Relevant Coursework:
Ethics for Behavior Analysis
Research Design in Applied Behavior Analysis
Advanced Principles of Applied Behavior Analysis
Behavioral Measures and Interpretation of Data
Implementing Behavioral Change
Clinical Applications of Applied Behavior Analysis
University of Phoenix April 2013
Bachelors of Science in Psychology 3.78 GPA
Qualifications
20 years of Canine behavior modification
Computer skills
Customer service skills
Professional Experience
Behavior Interventionist March 2016-Present
Aces Colorado Springs, Colorado
Token exchange
Behavior modification
In-home treatment
Veterinary Technician December 1992- Present
VCA Alameda East Veterinary Hospital Denver, Colorado 80247
Canine behavior modification including assessment
Assessment to determine intervention plans
Creating intervention plan and working with clients weekly to determine success and making alterations as necessary
Managing care of patients including necessary treatments to improve quality of life
Customer service – managing team related processes to decrease wait time
Contact this candidate