Sales Customer Service
Resume:
CURRICULUM VITAE
JISHNU R KRISHNAN E
Phone : 91-994*******
E-mail :
************@*****.***
MBA graduate with3+ years of experience in customer facing environment in different positions of varying responsibilities.
Career Objective:
To use my sales and marketing oriented skills in the best possible way for achieving the company’s sales goals
Relevant Experience:
Company: Fairlink Trading LLC, Dubai, UAE Tenure: 02/12/2014 -01/03/2016 Position : Sales and Marketing Coordinator come Sales Development Executive Roles and Responsibilities
Maintaining good relationship with customers and suppliers.
Controlling the team and monitoring of Documents.
Sending Quotations and closing deals.
Increasing customer database.
Ensuring the products are properly delivered to the customers and payments are collected properly.
Preparation and Analysis of customer and salesman wise targets.
Ensuring the performance from Logistic side.
Reporting to the Managing Director about the competitive sales techniques using by the competitors.
Monitoring performance of Sales and Marketing Department. Achievements
Within a short time period I have added around 98 new customers.
For the last 10 month I was getting Special Incentives for my performance. Company: METRO Agencies, Thrissur, Kerala
Position : Sales and Marketing In charge Tenure: 1/09/2013 –2/11/2014 Roles and Responsibilities
Achievement of weekly targets given by the Managing Director.
Reducing sales returns through market oriented sales methods.
Maintaining continuous growth in sales and revenue.
Reporting to the Managing Director about the competitive sales techniques using by the competitors.
Purchasing of products.
Developing and maintaining good relationship with the customers.
Ensure customer service and satisfaction through customer oriented approach.
Ensuring the maximum utilisation of available resources of the Agency.
Ensuring the products are properly delivered to the customers and payments are collected properly.
Preparing Daily, Weekly, Monthly and Yearly targets. Achievements
Within one year I have increased the number of customers from 208 to 249.
After achieving my target I increased the average revenue from 400,000 to 600,000 per week.
I got special appreciation and incentive for fulfilling my Roles and Responsibilities in the organization.
Company: LEELA Communications, Thrissur, Kerala
Position : Sales Executive Tenure: 1/10/2010 – 8/10/2011 Roles and Responsibilities
Achievement of the target given on daily basis by the management.
Filling the customer application form with complete hygiene.
Developing and maintaining good relationship with the customers, superiors and colleges.
Informing the management about the strategies following by the competitors.
Ensure the satisfaction of customers.
Expanding the number of customers.
Collecting payments correctly.
Achievements
Within one year I have increased the number of customers from 25 to 34.
I have also increased the revenue from 35,000 to 50,000 per day. Academic Profile:
Master of Business Administration [ Marketing and Finance in 2013 From Mahatma Gandhi University]
Bachelor of Commerce [ 2010 From Mahatma Gandhi University ] Skill Sets:
Good listening and Communication skills.
to analyse market and customer behaviour
Ability to work hard and put in long hours to meet goals Coaching and mentoring team members
and maintain good relationship with customers
Computer Skills
Awards & Achievements:
Successfully completed Computerised Office Management course from Sreerama Polytechnic.
Successfully completed Basics of Global Logistics course form Learning Trails based in Malaysia.
Exploration for SME sector in Kerala In Association with KITCO.
Successfully completed tax practitioner course from Kottarakkara tax study centre in 2010.
Undertaken small scale Contract and Subcontract works.
Runner ups in the advertising festival “ Adveganza,12” conducted in 2012.
Student co-ordinator of the facilitation committee for ZEITGEIST,12 conducted in SNGIST.
Member of the team who has mobilized required sponsorships for ZEITGEIST,12.
Chief co-ordinator of the Sports and Arts festival in Maya college, in 2010.
Runner up in 200 m and 400 m race at school level.
Undergone through different training programmes offered by different different Institutions and Eminent personalities regarding Personality development, Team building, Sales and Marketing techniques etc., ranging from a period of One day to Five days in several times. Personal Profile:
Date of birth : 25th September 1989
Nationality : Indian
Passport No : K6179978
Drivers License : Dubai and Indian
Hobbies : Travelling, Sports, Driving, Fishing
Languages Known : English, Hindi, Malayalam and Tamil Contact : 91-994*-****-**
REFERENCES
Provided on request.
Declaration
I hereby declare that all the information furnished above is true to the best of my belief and knowledge
Jishnu.R.Krishnan.E
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