Information Technology Customer Service
Resume:
Mary May C. Evora
Bachelor of Science in Information Technology
Email: ***.********@*****.**
Phone: 091*-***-****
Age: 22 y/o
Birthday: November 15, 1993
Objectives
Seeking position in an IT Related Post where extensive experience will be further developed and utilized. To contribute and use my abilities and skills in the best possible way for achieving the company’s goals and to enhance those as well.
Professional Experience
88DB PHILIPPINES, INC.
Customer Relations Officer/Web Designer
9th Floor Taipan Place Bldg. Emerald Ave., Ortigas, Pasig City
July 2014 to Present
88DB PHILIPPINES, INC.
Finance Staff Intern
9th Floor Taipan Place Bldg. Emerald Ave., Ortigas, Pasig City
October to February 2014
Job Responsibilities:
Contributed to the overall development of the web development team.
Perform maintenance and updates to existing websites as requested.
Conducts seminar and training on website development.
Travelling outside Manila proper for client meeting/ training.
Monitoring customer account details for non-payments, delayed payments and other irregularities.
PacificHub
Customer Service Representative - Part-time Post
ADB Ave., Poveda Road, Ortigas Center, Pasig City
May 2014 – February 2015
Job Responsibilities:
Responded promptly and answered/resolved customer inquiries and complaints.
Investigated and resolved service issues and/or product problems.
Education
Bachelor of Science in Information Technology
Divine Word College of Calapan
June 2010-May 2014
Technical & Personal Skills
Excellent written and verbal communication skills
Fast Learner, patient and goal oriented
Ability to work independently or as part of a team
Knowledgeable in using tools like Adobe Photoshop, Peachtree
Proficient in HTML, CSS / VB.Net
Can deal with Internet, MS Office Tools (Excel, Word, Access and PowerPoint)
Character References
JOSELYN B. DELA CRUZ, CPA
Finance Manager
88DB Philippines, Inc.
310-3000
GLADYS BARAYUGA
Executive Assistant
88DB Philippines Inc
RICMAR B. AZUCENA
Instructor/CES Program Officer/NSTP
Divine Word College of Calapan
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
MARY MAY C. EVORA Applicant
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