Customer Service Forklift Operator
Resume:
Eric D. Simpson
Houston, Texas 77014
*************@*****.***
OBJECTIVE
To obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.
EDUCATION
Eisenhower Senior High School
Houston, Texas
Diploma
CERTIFICATIONS
Licensed and Certified ForkLift Operator
Licensed and Certified TWIC Card Holder
WORK EXPERIENCE
2016 -Present
Acalta Power Company
Houston, Texas
Senior ForkLift Operator
• Managing many packing and shipping projects from start to finish planning, managing and delivering multiple projects. Maintaining key employee relationships. Utilizing negotiation skills and employing decision-making under pressure.
2014 - 2016
Gil Trucking Company
Houston, Texas
Senior Director of Dock Operations
• While overseeing the docks incoming and outgoing loads. I was required to have the ability to react calmly and effectively in emergency situations. I had to avoiding shrinkage, due to most theft occur by employees on the loading end. I was require to prepare routine administrative paperwork. While also having the ability to follow routine verbal and written instructions. Knowledge of customer service standards and procedures.
2012 - 2014
Greene Tweed Company
Houston, Texas
Director of Machinery
• Overseen the making of machine parts used in the oil and gas industry. New employee training and staffing. Verified that all products passed the quality inspection before leaving our facility.
2010 - 2012
FedEx, Inc.
Houston, Texas
Dock Supervisor
• Provided support in staffing. Directed and Facilitated the loading of the trucks, while assuring an effect and safe atmosphere for the employees as well as for the customers.
SKILLS
• More than 15 years management experience
• Customer Service Certified
• Employee Team Building Certified
REFERENCES
• Upon Request
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