Manager Computer Technician

Ryan Saffy

*** ********* **. • Sandston, Virginia 23150

***********@*****.*** • 804-***-****

OBJECTIVE

To further my career, and education in the technology field. EXPERIENCE

Capital One Richmond, Virginia April 2016 Present Technical Consultant

● I helped with the on boarding of the new hires, and interns of Capital One. I also helped trouble shoot many different problems with the on boarding team. We valued our email edicate highly, and we made sure that every manager that contacted us was satisfied with the results provided through on boarding. We were also in charge of making sure that every new associate, and intern had a laptop as well as access, and software. Staples Richmond, Virginia January 2016 April 2016 Computer Technician

● I was in charge of selling, repairing, and answering questions about electronic equipment. I would answer questions about electronic equipment on the phone, and in person. I also kept record of the electronic equipment in the store, and kept track of all the orders for the electronics section. When I had time, I would repair the customer's computers or other electronic devices. Rising Sons Computer Clearance Sandston, Virginia November 2014 December 2015 Computer Technician

● I worked on many types of electronics from old computers, to new gaming consoles. I fixed wiring, and soldered parts onto motherboards. I used many tools including a hard drive copier, and a heating plate. I worked with customers to find out everything that was wrong with their machine, and I went through a thorough troubleshooting process to confirm the machines problems. I would usually have over ten machines to fix daily, and while doing this I dealt with new customers, and helped customers using the phone, and remote desktop control.

Duration Products Richmond, Virginia June 2013 September 2014 Warehouse Technical Manager

● I was in charge of managing production of the flooring kits, the security, and workability of the computers, printers, and other technical equipment. I also managed associates who made the products, and the people who built the website for the company. I helped close deals with new companies, and I made new formulas to be used when I had spare time. I had to report directly to the business owner, and we collaborated on what project could be next.

Certifications

● Six Sigma Green Belt Certification (CSSGB) August 2016

● Microsoft Programs Certification April 2015

EDUCATION

John Tyler Richmond, Virginia April 2017

Computer Science, GPA 3.5

Varina High School Richmond, Virginia June 2013 Standard Diploma, GPA 3.2

● Microsoft certification

SKILLS

● Proficient with Microsoft programs such as Excel or Windows 10

● Building, and repair of electronics

● Website design, and development

● Research, and record keeping proficiency

● Teamwork, and cooperation with others to meet job objectives LANGUAGES

N ative speaker of English

INTERESTS

Creating new ideas such as a new game concept.

Exercising at the gym, and with friends at the park. Technology advancement, and interesting facts of science. AFFILIATIONS

Free Thinking Society

I have spoke at science conventions before about education, and its importance to society. REFERENCES

References are available upon request.

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