Customer Service Representative

Derrick Parker P: 708-***-**** Email: *******.****@*****.***

***** *. *****, ***. *** Hazel Crest, IL 60429

Career Objective:

I am seeking an entry level position with advancement potential. My ideal position would be in a growing organization where I can apply my skills as both an independent and team worker who is known for their dedication, flexibility, and customer service.

Education:

Harold Washington College Chicago, IL 2000-2002

Computer Programming

Professional Experience:

ARAMARK Chicago, IL 2016-current

Housekeeper/Custodian

Clean all assigned areas

Mop and buff floors

Inspect common areas for damage

Successfully work with other team members

SONY DADC WAREHOUSE Bolingbrook, IL 2015-2016

Production Worker

Pack and ship customer orders

Adhere to strict safety quality and production standards

Sort and check for damaged products

General warehouse distribution

BMO HARRIS BANK, N.A. Chicago, IL 1995-2015

Service Representative III, Technology & Operations

Maintain all requests for stocks and bonds.

Communicate status and results of all requests with administration and staff

Perform encoding and decoding for all customer accounts

Retrieve customer account information

Maintain staff request log reports

ROADWAY PACKAGE SYSTEM Bedford Park, IL 1990-1995

Mail Carrier

Delivered packages to various downtown Chicago companies

Collected payment for package delivery

Loaded and unloaded packages

SPECIAL SKILLS: Microsoft Office, Windows and Excel. 10 key capability.

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