Manager Active Directory

Isaac Miranda

*******@*****.*** **** ne *** street North Miami Beach FL 33162 PH 786-***-****

TECHNICAL SKILLS

Operating systems: Windows 2000/XP Pro, Windows 2000/2003/2008/R2/2012 Server, Windows Vista, Windows 7. Windows 8.1,Windows 10, LINUX Ubuntu, Mac OSX Leopard, Tiger, Mountain Lion, Maverick. IBM OS400

Protocols: TCP/IP, VoIP, DHCP, DNS, FTP, POP3, SMTP, SNMP, SIP, H.323, IPSec. LDAP

Networking: Routers and switches, Linksys Access points, Active Directory, Terminal services, RIS server, system and network hardening, network security, LAN/WLAN/WAN, wired and wireless networks, TFTP server, FTP servers, T-1/T-3

Applications: Solar Winds APm and ELM, Whats up GOLD,Visio 2007/2010, PowerPoint 2007/2010, Outlook 2003/2007/2010, Project 2007/2010, BackupExec, VMware SharePoint 2010, VMware workstation, Exchange 2003/2007, Exchange 2010, SQL 2005/2008R2, office Communicator 2007R2, System Center Configuration Manager 2007R2, System Center Operations Manager 2007R2, Citrix XenApp 5, XenApp 6/6.5

Virtualization: VMware vCenter 4/5/5.1, Microsoft Hyper-V, XenServer 5/6 VMware View 4.6, Xen Desktop 5.6

Servers: HP BladeCenter Dell PowerEdge 2950, Dell PowerEdge 1750 IBM AS/400

Cisco products: Cisco 3745, 3725, 3600, 2811, 1841, 1941, 1720

Switches: Cisco Catalyst (3560, 3550, 2960, 2950) 3com, Netgear

Wireless: 802.11B, 802.11G, 802.11N, Cisco Aironet, Linksys and Dlink wireless routers

Firewall: Cisco Pix 506E, Cisco ASA 5505, SonicWall WatchGuard

I.T. Technical / User Support – Telefonica Doral Fl 08/14 - 06/16

Administer user ID’s and passwords via active directory in MS Windows server 2008 r2 and 2012

Install, Configure m Update, Troubleshoot User workstations, printers, scanners, and other input output devices.

Troubleshoot network and server issues concerning connectivity via TCPIP, non-working programs and operating system

Support users via phone and online support via BONGAR, GOTOASSIST, TEAMVIEWER and other assistance software.

Integrate, Install, Maintain ticketing system BMC Remedy and Trackit.

I.T. Network Administrator– Southern Specialties Pompano Bch Fl 01/14 to 07/14.

Create, maintain and update VIA Active Directory user ID’s in MS Windows server 2008 and 2012 Cloud Virtual. VMWARE.

Managed MS Exchange Server, MS Dynamics and NAV

Implemented, Maintained and installed Network monitoring using SOLARWINDS, ELM. And Whats UP Gold

In Call Support for all l users, Hardware software related. MS Windows 7, 8 and 8.1.

Managed ticketing systems creating tickets and resolving issues

IT Consultant- Steven Douglas Associates- 09/13-12/13

Migration Technician- Worked on PC/Network Migration projects for the following clients

Aeroturbine

WCS Lending

I.T. Network Administrator– Trulite Glass Aluminum Deerfield Bch Fl 2010 to 2013.

Administer user ID’s and passwords via active directory in MS Windows server 2003 and 2008 Cloud Virtual. VMWARE.

Install and setup Print Server Network, HP, Konica, Page Scope, Canon, Lexmark, Zebra Dell, Xerox, IBM, Brother, Epson, OKI.

Citrix farm installation.

User workstations, printers, scanners, and other input output devices.

Design and implementing networking services.

Install and configure Networking Virtualization Along with the Wide Area Network WAN

Troubleshoot network and server issues concerning connectivity via TCPIP, non-working programs and operating system

Install and configure Cisco Routers and switches, cat 5, 5e and 6 hookups.

Support users via phone and online support via Citrix GOTOASSIST.

Install and configure thin clients for internet, server and citrix use.

24x7 Technical Support.

Installation and support of Client access 400 for IBM AS/400

Thin Client installations and support (HP, Win term, WYSE)

Blackberry and Smartphone support, I phone, android

Win 2000/ Win XP, Win 7 operating systems, MS office Suite, Lotus Notes, AS400 client configuration, Cisco VPN

I.T Administrator Resorts Advantage 2009 to 2010

Install and setup user workstations, printers, scanners, and other input output devices.

Design and implementing networking services.

Install and configure Networking Virtualization Along with the Wide Area Network WAN

Troubleshoot network and server issues concerning connectivity via TCPIP, non working programs and operating system

Install and configure thin clients for internet, server and citrix use.

24x7 Technical Support.

I.T. Instructor Florida Career College 2007 to 2009

Instruct students on the break down and build up of Personal Computers, hard drives,optical drives,motherboards, memory and input output devices Mice Keyboards Printers etc…

Taught the installation of operating systems Ms Windows XP, Vista, 7, Linux Mandrake and Unix.

Taught the installation and use of MS Office 2003 and 2007 for personal and corporate use

Instructed on the use and installation of Internet Browsers MS internet explorer. Mozilla Fire Fox, Opera and Apple Safari.

Instructed on the Basic installation of Modems and switches.

Also instructed an Ethics class

Noc Engineer Multi Shift Manager WYETH Pharmaceuticals 2001 to 2007

Managed a team of 12 performing various task

Prepared Daily Reports for the CIO Daily morning meetings

Administered MS Windows servers ensuring client connectivity.

Monitored systems in NOC via HP open view

Configured AS/ 400 Multiple Partitions

Worked With RPG400, CL Programs and Batch Filed on IBM AS/400

Installed and administered CITRIX servers

Installed and configured PCs for server authentication and internet use.

Installed and configured backup system for all servers.

Performed real time disaster recovery with duplicate offsite data center.

Provided Phone and online support to users across the world.

Education

UPR Banking Institute of PR/ Computer Programming / Sciences

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