Christine E. Dunn
Apex, NC *7539
*******@*********.***
CAREER SUMMARY
My solid interpersonal skills and customer service experience will be assets to my new career path in the medical field. I have been told by my clinical advisors that my venipuncture technique and patient interactions are strong. These characteristics will help me achieve my professional objective of providing the highest level of care and service for exceptional patient experiences.
SKILLS
High success rate with venipuncture procedure technique, capillary puncture, and collections
Strong knowledge of medical terminology
CPR Certification
Excellent customer service and communication skills
Basic knowledge of computer programs including Microsoft Word, Excel, and PowerPoint
PROFESSIONAL EXPERIENCE
More Than Meetings, LLC, Apex, NC
February 2012 – Present Administrative Assistant – Part Time
Complete document preparation, including rooming lists, agendas, name badges and welcome packets with a high level of accuracy.
Effectively support planner with other tasks resulting in satisfied repeat clients.
Regency Suites, Raleigh, NC
October 2014 – March 2015 Front Desk Agent – Full Time
Achieved a high volume and exceptional accuracy with reservations, including group bookings, which maximized revenue for the hotel.
Provided excellent service when registering, handling guest inquires and problem solving, which enhanced the guests’ overall experience.
Used my expertise to effectively train new employees, including management, ensuring operational excellence.
Triangle Aquatic Center, Cary, NC
August 2011 – February 2012 Receptionist/ Front Desk – Part Time
Accomplished all front desk responsibilities with outstanding service levels, resulting in high member satisfaction.
Processed all cash and credit card payments accurately using point of sale software.
EDUCATION
Phlebotomy Certification, Care One Health Training Institute, Raleigh, NC, #N4Q4J7E3
Associate’s Degree in Liberal Arts, Naugatuck Valley Community College, Waterbury, CT
Diploma, General Studies, Mark T. Sheehan High School, Wallingford, CT