Room attendant

Nemmy Celestial

B**- L** Mabuhay Homes **** PHV Salawag Dasmariñas Cavite C: 097******** E:*********.*****@*****.***

Position: Room Attendant/Housekeeping

CAREER OBJECTIVE:

To work as a room attendant in a hotel and help the management in building a solid reputation for cleanliness that will add to the success.

KEY QUALIFICATION

•Over 1 year of experience in housekeeping and cleaning

•Knowledge of chemical cleaning agents and operation of different cleaning equipment

•Outstanding Physical fitness and stamina

•Ability to work unaccompanied and as fraction of a team

•Reliable and honest

•Always respect for guests’ privacy

•Polite and obliging behavior when dealing with guests

TERTIARY:

March 2010 International School of Hotel and Restaurant

Management (ISHRM)

EXPERIENCE:

March 2016 Up to Present Discovery suites

Ortigas center Pasig City

Room attendant

Room check all in-house guest

Pickup laundry guest

Change linen and craft beds. Clean showers, tubs, sinks and toilet items. Vacuum and brush carpets and floors

Turn down Service

Reported lost and found articles, safeguarding problems, or particular room problems to supervisor

May 19 2015 to July 15, 2015 Imperial Palace Suite Hotel

Timog Avenue, Quezon city

Room attendant

•Dust and clean room decorations, appliances and structural surfaces

•Change linen and craft beds. Clean showers, tubs, sinks and toilet items. Vacuum and brush carpets and floors

•Listened guests’ requests or complaints and acted accordingly

•Reported lost and found articles, safeguarding problems, or particular room problems to supervisor

April 11 2014 to Sept. 25, 2014 Savannah Hotel and Resort

Angeles City, Pampanga

Room Attendant

Responsible for cleaning and arranging rooms as well as delivering food to guests

Inspects rooms and makes sure that all facilities are in good condition

Responds to all concerns of the guests efficiently and reporting any undue incidences that may have caused discomfort to the guests

Assists guests in familiarizing themselves with the hotel areas and facilities

Jan. 24, 2011 to Oct. 24, 2011 Tri Place Hotel /PGHI hotel

Malibay, Pasay City

Room Attendant

Maintained the shift schedules for all the room attendants for the hotel when necessary.

Excellent in maintaining guest rooms and surrounding area.

Expertise in operating housekeeping tools and equipments

Excellent physical strength and mental state to perform the desired tasks

Proven ability to satisfy the customers.

Ability to work under least supervision

Oct. 2009-May 2010 Kalipayan Resort, Hotel and Restaurant

Aguinaldo Highway, Cavite

On the Job Training/ Room attendant

Work 300 hours, as a room attendant

Maintains cleaning schedule priorities by following room assignment list; servicing rooms requesting early cleaning first.

RELEVANT SKILLS:

Customer Service

oDeveloped a reputation for good customers service By;

…Acknowledging the customers presence

…Greeting the customers in a friendly manner, and giving them full attention

…taking time to answer a question or find someone else that could

Computer literate

oMicrosoft word

oPowerPoint

oExcel

PERSONAL INFORMATION:

Age: 29 years old

Birth date: September 16, 1986

Place of Birth Las Piñas

Civil Status: Single

Religion: Catholic

Gender: Female

Height: 5’3’’

Weight: 95 lbs

ACHIEVEMENT’S:

National certificate in Baking and pastry Level II June 1,2010 to June 1, 2015

National certificate in Commercial Cooking Level II April 20,2010 to April 20,2015

National certificate in Bartending Level II October 20,2009 to October 20,2014

REFERENCES:

Available upon request

Contact this candidate