NANCY ROBLEDO
**** * ***** ***** *******.******@*****.***
Chicago, IL 60647 773-***-****
SKILLS
General
Bilingual (English and Spanish)
Able to operate electronic communications systems for work processes, including internet use, email, and Microsoft office programs (Medisoft, Word, Excel, Outlook, Epic)
Good interpersonal communication skills, and good summarizing and note-taking skills
Flexibility to work independently and as a team player, and ability to prioritize and coordinate multiple tasks
Critical thinking and problem-solving skills, and excellent communication skills
HIPAA, CLIA and OSHA trained
Clinical
Able to operate autoclave units and perform instrument sterilization.
Phlebotomy, administer injections: Tb screening, intramuscular, and subcutaneous injections, preformed electrocardiogram
Carried out specimen collection and diagnostic procedures: urinalysis, pregnancy test, fingertip glucose and hemoQue and throat swap
Vitals: CC, B/P, P, WT, HT, Temp
Babies head measurements and length measurements
PROFESSIONAL EXPERIENCE
Young family health center: 160 hours externship: July 11, 2016- August 9, 2016
Clinical Duties:
Preformed EKG’s, Urinalysis: testing for infections, pregnancy test, hemoQue check, and ear lavage
Assisted with GYN examination
Assisted with UTI insertion
Administer injections: Tb screening, intramuscular, and subcutaneous injection
Vitals: CC, B/P, P, WT, HT, Temp
Babies head measurement and length measurement
Administrative:
Scheduled appointments/Cancelled
Checked insurance availability
Scanned papers into system
Checked in patients/checked out
Collected co-payments
Distributed papers to providers
Added new patients in system
Old Irving Park Community Clinic: August 2015- October-2015
Volunteer activities:
Carried out clinical/administrative work, including answering phone, scheduling appointments/cancelled, faxing, scanning, collected copayments, entering patient data into computer system
Welcomed and directed patients
Documented patient history
Took vitals: CC, B/P, P, WT, HT, Temp, and administered fingertip glucose checks
Served as translator between patient – physician/social worker during behavioral health visits
Illinois Chapter, American Academy of Pediatrics (ICAAP): November 9, 2015- June 17, 2016
Intern, Child Development Initiatives (facilitated by Coyne College federal work/study program)
Identify and adapt existing resources for use in medical clinics, child care programs, and other community programs to improve literacy among caregivers, and support foundational math skills and early literacy for young children
Provide review of current American Academy of Pediatrics (AAP) policy recommendation, trainings, and webinars related to project content, including early childhood brain development, trauma and toxic stress, and addressing child health in the context of family and community engagement
EDUCATION
Coyne College, Medical Assistant Program – G.P.A 3.14
Chicago IL, 60607
330 N. Green Street
Medical Assistant graduate
Antonia Pantoja High School
Chicago IL, 60641
3121 N. Pulaski Road
Graduated in June 2012
Wilbur Wright College
Chicago IL, 60634
4300 N. Narragansett Ave
August 26, 2013- October 2, 2013
CERTIFICATION & AWARDS
CPR/AED certification, valid February 2016 – February 2018
Coyne College perfect attendance award, 2015 & 2016
Coyne College Dean’s List 2016
ICAAP certification of, Impact of trauma on early brain development
Can provide a letter of recommendation upon request
PROFESSIONAL REFERENCES PER REQUEST