Pharmacy Technician Manager

Jacqueline Nappier

**** ***** ***** ***** ******** GA

30058

937-***-**** *****************@*****.***

Professional Experience

AMS Career Institute

Pharmacy Technician Instructor/ Externship Coordinator May 2015 - Present

• Ordered lab equipment and program text books for new start up school

• Implemented and facilitated program daily schedules and program layout

• Spearheaded extern program by partnering with various local pharmacies and hospital pharmacies

in addition to recruiting new students from career fairs and other school events

Ziks Family Pharmacy and Home Medical Equipment

Pharmacy Manager/ Sales & Marketing Manager/Lead Pharmacy Technician May 2010 – May 2015

Pharmacy Manager

• Managed annual review/revision of Performance Improvement Program, Compliance Program

and Re-Accreditation Certification as required by the state and federal Health Legislation

• Spearheaded various annual Health Fair events, with over 30+ vendors present

• Increased customer, client and physician database to achieve outstanding sales and retention

results

• Mentored, trained and managed new and existing employees resulting in numerous promotions

and progressions

• Implemented compliance and continuing educational programs for all officers and staff of

organization

Sales & Marketing Manager

• Launched unit Dosage Packet Program resulting in 45% increased prescriptions processed

• Developed and maintained close relationships with patients, physicians, referral sources, vendors

and the community resulting in increased revenue and retention

• Liaison between the company and the customers for up-to-date pricing, service and the latest

product release launches

• Effectively managed conferences and trade shows both local and nationally

• Provided effective and detailed information and presentations on various products, programs and

services offered

Lead Pharmacy Technician

• Responsible for the preparation of large and small volume parenteral solutions in addition to

medication reconciliation.

• Performed compounding of sterile and non-sterile preparations

• Responsible for the filling of 24-hour medication carts, filling and recording Narcotic Floor stock

• Completed proper hood cleaning and Garb according to USP Chapter <797> standards

• Filling automated Drug storage and dispensing systems

Nnodum Pharmaceutical Company

Pharmaceutical Representative & National Account Manager Aug. 2002 – May

2015

• Designing professional demonstrations and presentations of company extensive product line at

national and local trade shows and health fairs

• Generated and developed new physician, client, and referral source relationships increasing

revenue exponentially

• Concentration in obtaining and maintaining a diverse database of clients

• Executed updates and maintenance of accounts of physicians, clients and referral resources

Kaplan College

Pharmacy Technician Instructor/Externship Coordinator Nov. 2005 – Oct.

2010

• Increased program enrollment and graduation rate of students by 75% upon first year of hire

• Spearheaded externship program fostering relationships resulting in mass student employment

• Facilitated externship visitations and student hiring process post externship

• Preparation of prescriptions, brand name and generics standard pronunciation, dosage forms,

patient compliance of medication

• Preparing of daily classroom assignments and lab pre-work including extemporaneous

compounding

• Proper use of laminar flow hood and using quality control measure

CareSource Management Group

Pharmacy Technician April 2003 – Sept.

2005

• Received incoming calls regarding patients’ medications or their compliance information

regarding medication dosage, side effects and other features

• Data input of prior authorizations regarding formulary medications based on company and

regulatory guidelines

• Frequent interactions with various para-professionals both inter-office and off campus

• Attended weekly meetings updating administrators regarding department progress and

opportunities

MediServ Pharmacy

Pharmacy Technician/Pharmacy Manager Oct. 1986 – March 2003

• Filing 500+ prescriptions per day and generating over 2M in annual revenue

• Chosen to manage operations and employee for 3 years when full-time pharmacist was on leave

• Monitored the pharmacy budget and initiated all drug purchase orders and requisitions

• Ordered medication, filled prescriptions and provided personal services and counseling for large

customer base built and retained for many decades

• Initiated Teen Health Clinic confidential treatment regarding reproductive circumstances for teens

(currently still in operation)

Education

Certified Pharmacy Instructor June

2009

Certified Pharmacy Technician July

2008

Sinclair Community College General Studies 2000 –

2004

Registered Georgia Pharmacy Technician November

2015

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