Manager General

Objective

To obtain a position as a general manager in a hospitality industry related business.

Experience

General Manager September 2002-Present

St. Charles Foods/Popeye’s Chicken and Biscuits Belle Chasse, La.

Responsible for recruiting, interviewing, and hiring between 25-30 full/part time employees. Manage, train, and develop staff and ensure that all staff are properly trained for their assigned positions or duties. Ensure customer satisfaction by delivering consistent and high quality products and customer service in a clean facility. Meet and exceed established sales plans for unit while maintaining and recording an accurate inventory on a quarterly basis. Comply with and ensure that all staff comply with applicable occupational, health, and safety regulations.

General Manager July 1999-August 2002

Church’s Chicken Baton Rouge, La.

Made daily decisions regarding time management, upholding product quality, cleanliness, and company standards. Recruited, hired, and trained between 20-25 full/part time employees. Effectively drove sales and profits by controlling inventory levels and labor management while using responsible cost control procedures and financial accounting. Complied with all applicable occupational, health, and safety

regulations.

General Manager March 1995-July 1999

Gambino’s Bakery New Orleans, La.

Hired, trained, and managed 10-15 full/part time employees. Assisted in the planning and implementation of opening a new store unit and proceeded with the management of new unit. Met and exceeded sales and profit goals at new store unit by controlling staffing and inventory costs while using advertising tactics to increase the sale of products.

Education

May 2008- Dept. of Public Health New Orleans, La. Office of Public Health Food Safety Certification

May 2008- St. Charles Food Co. Certification to Train Managers (Training Manager)

March 2005- St. Charles Food. Co. Operation Management Training Certification

August 1979- May 1980 Southern University Baton Rouge, La.

August 1976- May 1979 John McDonogh High School New Orleans, La. High School Diploma

References

References available upon request.

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