Customer Service Security
Resume:
ELAINE KELLY
**** * ******** **, #*** Chicago, Illinois 60626
773-***-**** **********@*****.***
OBJECTIVE
To secure a position that will utilize my 20 hours of security training and years of customer service experience, providing quality security for your company.
EDUCATION & TRAINING
20 Hour Basic Security Certification 2012
PTC Security Training Academy, Chicago, Illinois
Customer Service Certification 2010
Goodwill, Chicago, Illinois
SKILLS & ABILITIES
Security
Guided customers through the McCormick Place during expositions
Politely enforced policies and procedures
Monitored high-tech equipment, including computers and medical supplies
Performed crowd control and directed people to the correct entrances and exits
Assisted concessions workers
Interacted courteously with all managers, co-workers and customers
Energetic and outgoing team player
Customer Service6807 N Sheridan Rd, #908 Chicago, Illinois 60626
773-***-**** **********@*****.***
OBJECTIVE
To secure a position that will utilize my 20 hours of security training and years of customer service experience, providing quality security for your company.
EDUCATION & TRAINING
20 Hour Basic Security Certification 2012
PTC Security Training Academy, Chicago, Illinois
Customer Service Certification 2010
Goodwill, Chicago, Illinois
SKILLS & ABILITIES
Security
Guided customers through the McCormick Place during expositions
Politely enforced policies and procedures
Monitored high-tech equipment, including computers and medical supplies
Performed crowd control and directed people to the correct entrances and exits
Assisted concessions workers
Interacted courteously with all managers, co-workers and customers
Energetic and outgoing team player
Customer Service
More than 10 years of experience in customer service positions, including retail, custodial, and nursing assistance
Worked directly with customers, whether by telephone, electronically, or face-to-face
Respond promptly to customer inquiries
Handled and resolved customer complaints
Created a warm, friendly environment for all customers
RELEVANT WORK EXPERIENCE
2008 - 2011 Unarmed Security Guard AAA Employment, Chicago, Illinois
More than 10 years of experience in customer service positions, including retail, custodial, and nursing assistance
Worked directly with customers, whether by telephone, electronically, or face-to-face
Respond promptly to customer inquiries
Handled and resolved customer complaints
Created a warm, friendly environment for all customers
RELEVANT WORK EXPERIENCE
2008 - 2011 Unarmed Security Guard AAA Employment, Chicago, Illinois
2010 Nursing Assistant Avenue Care, Chicago, Illinois
2006 - 2012 Personal Assistant Tanpoco Association, Chicago, Illinois
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