Customer Service Medical

I've been in the Medical field for about ** years. I have a lot of experience with front desk, filing, day to day faxing, Answering incoming and outgoing phone calls, etc.

Please take a look at my Resume below, you can either call my cell phone 978-***-**** or email me back.

Gineanne Ciarletta

123 Ashworth Ave # 2

Hampton, NH 03842

Email~ ***********@*****.***

Cell (978) - 9143004

WORK EXPERIENCE

Medical Assistant

ENT and Allergy Specialists - Newburyport, MA-February 2016 to March 2016

Responsibilities

Placed patience in exam room.

Reviewed patient name date of birth in the room to make sure it was the correct patient

Vital signs reviewed patient history such as surgeries, medications, allergies updated patients records.

Ear lavages, made sure that they did not have any previous surgeries or ear infections prior to doing the ear lavage.

Autoclave during the day.

Prepared exam rooms according to patient visit

Used Eclinicalworks as software

Used Meditech

Used Microsoft Office for emails.

Steward Medical Group Holy Family Hospital – Certified Medical Assistant/Medical Secretary MA-September 2011 to December 2015 Meditech,

Microsoft Outlook, Quest Diagnostic, Verifying Insurance Packages on different sites. Downloading glucose meters.

• Scheduling Diagnostic Imaging testing for Specialty visits such asCTscans, MRI'S, Ultrasounds, Thyroid Biopsy, ETC.

• Refilling medications/faxing documents, prescriptions through Athenanet/preparing prescriptions for the Doctors with the office protocol. Prior Authorization forms/documents/correct diagnosis/ICD-10 codes for medications not covered by Insurance companies

• Prepping charts on a timely manner for appointments, Vital signs, Testosterone INJ's, Scheduling tests at appointments, faxing docuemts, Answering phones, Scheduling New Consults, follow-up appointments, etc. Verifying Insurance packages, Updating Patient's Demographics, Collecting co-pays. Batching out, cleaning and preparing Exam Rooms, Ordering Supplies.

• Following up with patients' Questions and/or calling patients, with lab results/Diagnostic Imaging results explaining thoroughly for patients care.

• Collecting DCA Vantage Hem A1C tests/or Blood Sugar glucose testing. (Certified)

Certified Medical Assistant

Stoneham Medical Group - Stoneham, MA-2006 to 2011

• Internal Medicine/Geriatrics

• Pulmonology/Sleep Apnea

• Vital signs, EKG's, Spirometry, Ear Lavages, Urine Dipsticks, Drug Testing Screening in lab/ Testing Stool cards in lab/ preparing, cleaning and stocking exam rooms.

• Injections, giving proper handouts for each Injection such as Tetanus, Diphtheria, Pertussis, (TDap), PPD (tuberculosis), hepatitis B series, Gardasil series, Flu (Flu clinics seasonal), Pneumococcal, Vitamin B-12.

• Electronic Medical Records (EMR), maintaining and updating patients medical history's on a daily, weekly basis. Athena Network for scheduling appointments. Winchester Hospital (MEDITECH) to have patients hospital stay visits for the Doctor's.

• Triaging incoming and outgoing phone calls for patient sick calls, prescription refills, well visits. Making sure patients have the proper health care.

• Refilling Medications/faxing documents/prescriptions through ECW/preparing prescriptions for the Doctors with the office protocol. Prior Authorization forms/ documents/ correct diagnoses for medications not covered by Insurance companies.

• Scheduling/ rescheduling/ cancelling appointments for patients through Athena Health network for office appointments.

• Scheduling Diagnostic Imaging testing for Specialty visits such as colonoscopy, Ct Scans, Stress tests, MRI's, Ultrasounds, Etc.

• Entering all types of Insurances/updating patients demographics.

• Attending/ scheduling weekly, monthly meetings with all Medical Assistants for updates on office, and routine meetings.

• Labs/ Ordering routine blood work for patients such as cholesterol, TSH, Urinalysis, CBC, PT/INR's (coumadin). Keeping track on all coumadin testing.

• Ordering Medical Supplies for office (Mckesson)

• Calling Patients with lab results/Diagnostic Imaging results explaining thoroughly for patients care.

• Starting and finishing yearly Insurance Projects for Insurance companies in a timely manner.

Certified Medical Assistant

Pentucket Medical Associates - Georgetown, MA-2004 to 2006

• Certified Phlebotomist, drawing blood from patients at facility

• Performing EKG's

• Filing/Updating medical records Eclinicalworks

• Answering phones, Scheduling appointments

• Checking in and out patient's

• Stocking/cleaning and preparing exam rooms.

Medical Assistant/Receptionist

Salem Family Practice - Salem, NH-2004 to 2004

• Answering Phones, booking appointment, checking in patients.

• Filing/Updating Medical Records.

Medical Records Clerk

File Rite - Lawrence, MA-2003 to 2003

• Medical records support for Lahey Clinic and Lawrence General Hospital

• Updated and organized patient files

• File Documents for long term storage

Customer Service

Whittier Health Management - Haverhill, MA-2001 to 2002

Data Entry of Invoices

Customer Service

Lawrence General Hospital - Lawrence, MA-2000 to 2001

Lawrence, MA

• Updated and maintained medical records

• Copied medical information records for Lawyers/Doctors

• Provided Customer Service

EDUCATION

Medical Office Management

First Choice Training School - Lawrence, MA

2003

Computer/Office Technology

Whittier Regional Technical High School - Haverhill, MA

2002

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