Customer Service Microsoft Office

Amal Watson

Substitute - Cleaner - Elmont Union School Distract

Stone Mountain, GA

**********@***.*** - 516-***-****

Seeking a challenging and rewarding job where I can pursue a highly rewarding career and healthy work environment. Where I can also utilize my skills and knowledge efficiently for the organizational growth. WORK EXPERIENCE

DCC

P.S.C.H - Flushing, NY - December 2015 to Present

Responsibilities

• Provide assistance to clients in completion of ADLs - showering/bathing, toileting, dressing, personal hygiene/grooming, apartment/room, cleanliness

• Provide transportation in company vehicles and accompany clients to medical appointments, personal and group recreational activities, shopping

• Assure clients schedule is followed and implement the individual behavioral plan

• Assist with medication administration after successful completion of Department of Public Welfare mandated training

Substitute - Cleaner

Elmont Union School Distract - June 2014 to Present Performing general cleaning duties.

• Performs cleaning duties to include moving furniture, stripping floors, snow removal, and trash removal.

• Secures building where applicable.

• Keeps grounds and outside walkways clean around the immediate perimeter of the building.

• Empty, clean all waste receptacles, and remove waste paper and rubbish from the premises to designated area.

• Vacuum all rugs and carpet areas.

• Mop or clean any spillage in office and classroom. JFK Airport - Queens, NY - June 2013 to Present

Baggage Handler

• Loading and unloading freight between aircraft flights.

• Load baggage onto conveyor belt for collection.

• Sorting, matching and checking luggage against flight lists.

• Ensuring baggage are in correct departure areas from check-in area.

• Ensure runways are kept clear of snow and ice during the winter months.

• Assist with the cleaning and de-icing of aircraft.

• Communicate with warehouse staff for the storage of cargo.

• Assist passengers with their baggage to check in area. Electrical Helper

R.M. Electrical Company - Queens, NY - December 2012 to Present Assists Electrician in installing and repairing wiring, fixtures, and equipment in residential and commercial dwelling.

• Examine electrical units for loose connections and make corrections using hand tools.

• Strip insulation form wire ends and fastens to terminals for soldering.

• Disassemble faulty electrical equipment change flawed damaged parts and mend equipment.

• Carry tools, material equipment and supplies to work site for Electrician.

• Thread medium ends attach coupling and put together and secure medium support brackets using pipe threaded and wrench.

• Drill holes and drag or drive wiring throughout openings.

• Find short circuits in wiring with test meter.

• Secures brackets to bulkheads with screws and bolts and pulls wires through conduit leading to connection boxes, switch panels, and other terminals.

• Performs other duties described under HELPER Master Title. Stock/Cashier/Customer Service

Pet Smart - Valley Stream, NY - January 2010 to December 2010 Unloaded truck and stock warehouse in designated areas.

• Maintained clean and orderly checkout areas.

• Counted currency in cash, check credit cards.

• Received payments by cash, check and credit cards.

• Issued receipts and refunds.

• Greeted customers entering the establishment.

• Processed vouchers or automatic debits.

Cashier/Customer Service

Dollar General - Baldwin, NY - August 2009 to December 2010 Greeted and assisted customers with product selections and purchases.

• Replenished inventory on a daily basis.

• Handled cash, check, and credit card transaction in excess of $50k on a daily basis.

• Maintained periodic balance sheets of transactions.

• Processed returned merchandise and policy updates.

• Calculated total payments and sales received during a time period. EDUCATION

Florida College of Natural Health - Fort Lauderdale, FL September 2011 to April 2012

South Florida School of Security

June 2011 to August 2011

Certificate

Elmcore Youth & Adult Center - Corona, NY

July 2009 to August 2009

Diploma

Eagle Charter Academy High School - Fort Lauderdale, FL September 2008 to May 2009

ADDITIONAL INFORMATION

SKILLS and CERTIFICATIONS:

• Proficient in Microsoft Office

• Internet Savvy

• Certified Belt Loader

• Certified Tug Driver

• Certified Wing Walker

• Certified D Licensing (Security)

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