Customer Service Microsoft Office

Geovany A. Solis

**** ******** **** #*** 281-***-****

Houston, Texas 77080 *************@*****.***

Objective: To utilize my previous training, experience, education and leadership skills to enhance the professional rendition of services in a professional setting where opportunities for career advancement are present.

Education:

Associate’s Degree in Applied Science–

Science, Houston Community College

[Graduation Date: December 2018]

Professional Experience:

Idealease, Service Writer

03/2014 – 03/2016

Manage/Supervise work area ensure employees following task

Assign & Prioritize duties according to employees' abilities

Handle customer care

Customer service

Problem solve customer complaint

Make work orders using computer software

Data Entry

Process/File invoices

Clerical/ Front Desk

Walgreen’s, Photo Specialist

04/2013 – 03/2014

40 hours/ week

Meet and greet incoming customers

Use advanced computer programs to regulate customer orders

Cut and process photo film

Assemble (posters, banners, photobooks)

Handle cash register

Make calls to pending customers

Igloo, Material Handler

07/2012 – 04/2013

40 hours/ week

Operate forklift

Palletize and wrap product from assembly to move towards designated area

Count and load or unload product into shipping trucks

Use radio frequency scanners to mark inventory or scan labels

Academy Warehouse, Receiving Department

06/2010 – 06/2012

40 hours/ week

Load or unload products from shipping trucks

Used machinery (clamps, forklifts and pallet riders) to load or unload trucks

Palletize, scan, count, and label product

Mark inventory with radio frequency scanner

Moved inventory to shipping department or storage within warehouse

Assemble product for storage

Professional Skills:

Microsoft Office, including Excel

Researching and Networking

Bilingual (English/Spanish)

References Available Upon Request

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