Customer Service Assistant
Resume:
CHARLOTTE NORD
San Tan Valley, AZ 85143
Office Assistant
Skills
Computer systems
Knowledge of office equipment; alphanumerical filing, fax machines, various copiers
Other office duties required; answering phones, phone consoles/ switchboards, PBX computer, inventory logging and tracking, typing 40 wpm, assembling and sorting documents,
Hospitality; Excellent customer service, maintained long time relationships
Employment:
Unified School District Mesa/Globe, AZ
Teacher’s Assistant (volunteer positon) 3/2012-Present
Graded papers, Logged in grades, organized classrooms for school year and breaking them down at the end of the year.
Sleep Inn Mesa, AZ
Assistant Hotel Manager 6/2008-3/2012
Managed and delegated tasks to a staff of ten employees.
Responsible for audits and PBX computer terminals and inspections of handled weekly payroll duties.
Successfully supervised Breakfast Hostess, Housekeeping Staff, and Maintenance Dept.
Organized and approved deliveries of hotel supplies.
Answered multiline phone systems
Welcomed guests with warm greeting
Super 8/ Motel 6 Apache Junction, AZ
Night Audit/ Front desk Clerk 4/2008-6/2008
Responsible for promoting a safe and healthy environment for staff and customers.
Recommended the best venues for customers to patronize.
Wells Fargo Tempe, AZ
Check Operations 6/2000-8/2005
Responsible for reconciling checks and preparing batches for transport.
Diligently trained employees for check processing stations.
Successfully dispatched jobs to sorters.
Responsible for cleaning and maintaining the check batching machines.
Education:
Mesa Community College- 10 credits away from getting AA Degree
Eastern Arizona College – General Studies.
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