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Customer Service Assistant

Location:
Queen Creek, AZ
Posted:
August 18, 2016

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Resume:

CHARLOTTE NORD

*** * ******** **

San Tan Valley, AZ 85143

480-***-****

Office Assistant

Skills

Computer systems

Knowledge of office equipment; alphanumerical filing, fax machines, various copiers

Other office duties required; answering phones, phone consoles/ switchboards, PBX computer, inventory logging and tracking, typing 40 wpm, assembling and sorting documents,

Hospitality; Excellent customer service, maintained long time relationships

Employment:

Unified School District Mesa/Globe, AZ

Teacher’s Assistant (volunteer positon) 3/2012-Present

Graded papers, Logged in grades, organized classrooms for school year and breaking them down at the end of the year.

Sleep Inn Mesa, AZ

Assistant Hotel Manager 6/2008-3/2012

Managed and delegated tasks to a staff of ten employees.

Responsible for audits and PBX computer terminals and inspections of handled weekly payroll duties.

Successfully supervised Breakfast Hostess, Housekeeping Staff, and Maintenance Dept.

Organized and approved deliveries of hotel supplies.

Answered multiline phone systems

Welcomed guests with warm greeting

Super 8/ Motel 6 Apache Junction, AZ

Night Audit/ Front desk Clerk 4/2008-6/2008

Responsible for promoting a safe and healthy environment for staff and customers.

Recommended the best venues for customers to patronize.

Wells Fargo Tempe, AZ

Check Operations 6/2000-8/2005

Responsible for reconciling checks and preparing batches for transport.

Diligently trained employees for check processing stations.

Successfully dispatched jobs to sorters.

Responsible for cleaning and maintaining the check batching machines.

Education:

Mesa Community College- 10 credits away from getting AA Degree

Eastern Arizona College – General Studies.



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