Desktop Support Computer Science
Resume:
Doru Niculae
Lawrenceville, Ga. *0043
E-mail: ********@*********.***
OBJECTIVE
A position using my skills, education, and experience in
computers, including network systems maintenance/repair.
HIGHLIGHTS OF QUALIFICATIONS
A strong work and educational background in networking and
computer science. Good communication skills ... Able to build good
working relationships with clients and co-workers. Well organized, detail
oriented professional.
EMPLOYMENT
Dekalb County Police IT
Tucker, Ga.
Microsystems Specialist
May 2005 to April 2016
-In AD I created users, assigned them to specific locations, gave them rights pertaining to which group they belonged to, assigned password parameters, reset passwords, created user folders on police server, created their e-mail accounts.
-Supported users desktops which comprised of mainly Dell Optiplexes, Latitude and Precision laptops and a few Lenovos desktops and laptops.
-Supported Windows 7 Enterprise for at least six years in combination with pc’s still running Windows XP, Microsoft Office 2010 and lately 2013 in the cloud environment and also Win 8.
-Used Remote Desktop, SCCM Remote Control to login to users pc and speed up resolution either by pc name or by ip address.
-Used Symantec Ghost and lately Acronis to create desktop, laptop images and then deploy them.
-Contacted vendors for warranty and support on hardware and software issues.
-Installed local printers, setting them for shared use as well as network printers assigning them ip addresses from the specified printer range and then installing for each user in the group.
-Utilized the Unicenter ticketing system to generate, assign, enter resolution information for work requests.
-Maintained grant items inventory control in Wasp software.
-Performed file restores from tape backups as well as stored internally for short time.
-Patched network cat5 wires on routers.
TEKsystems Inc.
Atlanta, Ga.
Desktop Support Tech
November 2004 to April 2005
-Domain changes and user profiles copying.
-Laptop and pc configurations.
MANPOWER
Atlanta, Ga.
Desktop Support Tech
April 2004 to November 2004.
-Maintained users in Active Directory.
-Supported users in XP locally and remotely using Real VNC.
-Handled repair and warranty support on Dell laptops and Panasonic Toughbook.
-Maintained wireless network
-Light server maintenance archiving logs, starting and monitoring processes.
TEKsystems Inc.
Atlanta, GA.
Desktop Support Tech
December 2003 April 2004.
-Pc, laptop, peripherals moves.
-Setup user’s profiles, local and network printers.
NCR/PERMOND
Suwanee, GA.
Test/Refurbish Technician
December 2002 to December 2003.
-Test and repair NCR printers, pc’s, cash registers.
MAN-POWER TECHNICAL/Abbott Labs
Gurnee, Illinois
Computer Technician
January to April 2002
-Built and IQED laptops and desktops to be used in the facility.
-Planned, configured and installed Intermac access points throughout the compound.
-Built, configured RF Dispatcher server for the Poms system an interactive remote sample analysis system for medical specimen analysis.
TEK-SYSTEMS
Rolling Meadows, Illinois
Desktop Support Tech.
September 1997 to January 2002
-Created master drives and used ICS imager to clone drives.
-Performed win2000 rollout, Lotus Notes R5, OS/2 to Win Nt.
-Memory upgrades, hard drives, local and network printer installs and config
-Added users to workgroups and domains.
-Backed up and restored user’s data and settings.
COMP-TEK
Crestwood, Illinois
Pc Tech
June 1997 to September 1997
-Built pc’s, hardware and software, fabricated cat5 cables.
US ROBOTICS
Mt. Prospect, Illinois
Engineering Associate
December 1992 to November 1996
-Troubleshoot, repair, solder complex electronic assemblies.
US NAVY
Hospital Corpsman
4 years
Honorable discharge with commendation.
EDUCATION
NORTHEASTERN ILLINOIS UNIVERSITY
Chicago, Illinois
Bachelor of Science in Computer Science Programming.
MICROSOFT LEARNING CENTER.
MCSE+IIS4, NT4.0 track, Microsoft Exchange 5.5.
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