Customer Service Medical
Resume:
Brittany Murray
Albany, NY 12205
******.********.*@*****.***
EDUCATION
Bryant & Stratton College, Albany, NY
Anticipated Aug. 2017
Associate Degree in Medical Administration
Relevant Courses include: Medical Terminology, Anatomy & Physiology, Medical Office Systems, Computing Skills
Capital Region BOCES, Albany, NY
2010
C.N.A Certification
PROFESSIONAL EMPLOYMENT
Maximus, Albany, NY
December 2015- present
HSDE QC/ LDS Specialist
Changing and updating addresses in the system for NYSOH
Proofreading health documents
Linking consumers health documents to the accounts necessary Sears Outlet, Albany, NY May 2014 –
December 2015
Apparel Associate
Assist customers in locating and purchasing clothing items at a large retail store
Responsible for the stocking and tagging of clothes items and maintaining organization
Phones/ message-taking and researching appliances Dunkin Donuts, Albany, April 2011 –
November 2015
Part-time Crew Member
Responsible for opening the shop twice per week and engaging in safety protocols
Portions, stocks and prepares food in a fast-paced environment.
Assists in training new employees with attention to detail and customer service skills
NYS Office for People with Developmental Disabilities, Albany, NY May – Sept. 2012
Direct Support Assistant
Assists disabled individuals with routine care such as bathing, cooking, providing medication and travel to and from doctor’s appointments Albany Upstate Dental, Albany, NY Sept. 2011 –
April 2012
Receptionist
Answers phones and acts as the first point of contact for all patients
Schedules appointments and verifies insurance information
Assists in the sterilization of dentist equipment and proper end-of-day office procedures
VOLUNTEER EXPERIENCE
St. Francis De Sales March –
April 2007
Provides assistance with organizing and supervising activities for children, including the grades 1-4 Easter Party and the 7th-8th grade church retreat. Avenue Rehabilitation Center
May 2007
Assisted with preparing and implementing events for senior citizens Pyramid Lake Center May –
October 2007
Provides volunteer assistance with maintaining hiking trails and cabins through cleaning, stocking and inspection of areas.
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