Customer Service Manager

JEFF ALBITRE

661-***-****

**** ********* **. ***********, ** 93313

QUALIFICATIONS

• 20 yrs. of Operational Management Experience

• Competent in all aspects of staff interviewing, hiring, training, scheduling, vendor relationships

• Persistent and driven to maximize sales and exceed profits

• Dynamic personality that inspires people to want to work.

• I’m willing to learn and grow

• Can adapt to anything technical

• Lead by example

• Excellent Communication abilities

• Outstanding people and sales skills

• Customer Service

PROFESSIONAL EXPERIENCE

• Ordering and merchandising product

• Receiving

• Supervise dept. managers and all associates to ensure a safe environment

• Bookkeeping skills

• Ensure store's overall appearance and shop ability to exceed expectations

• District trainer for C.P.O.S

• Meat department experience

• 2 months coverage for Area Front End Analyst

• Trainer for grocery C.A.P Math

ACHIEVEMENTS

• Highest percent in customer service

• Store of the year for healthy eating

• Graduated from front end C.A.P and Grocery C.A.P

• 1 course at Cornell University

WORK HISTORY

• 1982-1995: Shell Oil, Waste/Water Recycle Operator, Oil Dehydration Operator, and Steam Generator Operator

• 1995-1997: Albitre Landscape, Owner/Operator

• 1997-present: Albertsons, Service Operations Manager

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