Quality Analyst

SUBRAHMANYAM RAGHAVAN

Cell: 480-***-**** *******.*******@*****.***

Objective: To acquire mid /senior level position in Information Technology and Computer Programming with 6 years 8 months of diverse experience in software QA and development

Expert in analyzing business requirements and system specifications for full understanding of the business process to determine the right test approach (Test Strategy)

Extensive knowledge and experience in developing and executin Test cases for integration, functional, and performance testing.

Extensive knowledge in Banking and Healthcare domains.

In depth Knowledge on both Agile and Waterfall methodoligies.

Proficient in different types of testing such as Webservice testing, ETL Testing, Selenium and UI Testing.

Proactively worked in various Development technologies like COBOL, JCL, JUnit, AS400, XML, HTML5 and Databases DB2 and VSAM.

Extensive working experience in various platforms like Mobile Web and Mobile App.

Proficient in reviewing the Requirement specifications and provide recommendations on the testing scope and coverage.

Expertise in specific Agile web platforms like Salesforce and Rally.

Design, monitor, and analyze quality assurance metrics such as Defect, Defect counts, Test results, and Test status and come up with Continuous Improvements.

Excellent communication and interpersonal skills. Committed and Motivated team player with good analytical skills and Problem Solving

Assist with the management of the resolution of project issues and escalate unresolved project issues

Manage the analysis of customer’s technical requirements along with report all issues and milestones.

Identify opportunities to adopt innovative Testing technologies and Techniques.

Primarily responsible for managing the definition, implementation, and integration of quality principles into the design and development of software and IT processes for the Defect Management.

Education: SASTRA University, India

Profile: Bachelor of Technology, Graduated: Dec 2009

Certification: ISTQB Foundation level Certification

DB2 9 Fundamentals

Technical Skills:

Testing Tools: Webservice testing (SOAP UI, GreenHat and Rational Integration Tester/RIT), ETL Testing (Datastage testing), Selenium, UI Testing, AS400, Mainframes and Eclipse.

Programming Languages: COBOL, JCL, Easytrieve and VSAM.

Platforms: Mobile App and Mobile Web testing.

Scripting Technology: Junit.

Database Systems: SQL, QMF, DB2

Other Tools and Softwares: Salesforce, HP Quality Centre, SAR, File Manager, Change man, File-AID, CA-7, DB2I, SPUFI, SYNCSORT and File-AID

Analysis Methodologies: Agile methodology and Six Sigma.

Operating Systems: MS Server 2008R2, Windows 7/ XP/ UNIX, Linux

Application Server: Microsoft SharePoint

Reporting: Microsoft Excel, Power Point Presentation

Domain Knowledge:

Banking (Client - Bank of America)

Healthcare (Client - CVS Health)

Achievements:

Received Star of the month award multiple times for best performance in the project.

Received Service commitment Award for major contribution towards the organization.

Received (S)miles award appreciating efforts towards Recruitment for the Organization.

Core Competencies:

Self motivated performer Leadership of Cross-functional Teams

Client Relationship Management Problem solving approach

Proactive learner Statistical/Quantitative Data Analysis

Effective oral/written communication Commited to deliver

Professional

Experience:

Client: CVS Health

Organization: TATA Consultancy Services Ltd.

01/2015 - Present

QA Engineer

Involved in all phase of Software Development Life Cycle form requirement Gathering phase to maintained phase

Working in Agile environment and involved in browser testing, Smoke testing, Regression testing and automation testing reports testing and data validation

Working in Agile environment and involved in 2 week sprint process

Provide product training to junior and new hires and manage the team of Eight people.

Review technical requirements and perform User Acceptance Testing (UAT)

Involved in testing system performance issue and create Unit test, regression test, load test, stress test for consistent performance

Excellent knowledge and experience working on transact SQL using DDL and DML command.

Involved in testing of healthcare application.

Performed Functional, Smoke, Integration, System, Back-end and User Acceptance Testing using AS400.

Involved in Defect reviews, logging and resolving defects in Quality centre.

Coordinating with teams at multiple locations onshore and offshore in providing the requirements and monitoring application’s quality.

Verify Stability, Interoperability, Portability, Security, and Scalability of system.

Coordinate with developers to select appropriate solutions and ensure the compatibility of system components.

Applying knowledge of programming techniques and computer systems to plan, develop and test computer programs.

Conducting trial runs of programs and testing of software applications to be sure they will produce the desired information and that the instructions are correct.

Evaluating user requests for new or modified programs and compatibility with current systems.

Consolidating class and sequence diagrams and preparing high-level and low-level design documents.

Client: Bank Of America

Organization: TATA Consultancy Services Ltd.

12/2012 – 12/2014

QA & Technical Support Engineer

Involved in all phase of Software Testing Life Cycle form requirement

Gathering phase to maintained phase

Create automation test script on JUNIT for different test cases scenario on User Interface.

Working in Agile environment and involved in browser testing, Smoke testing, Regression testing and automation testing reports testing and data validation.

Working in Agile environment and involved in 2 week sprint process

Involved in details reports testing and verify backend data using complex SQL join statements.

Provide product training to junior and new hires and manage the team of Fifteen people.

Testing including Unit testing, Component Integration testing and System integration testing and providing support during warranty period.

Testing of the codes using GreenHat/Rational Integration Tester (RIT) and SOAP

Involved in DataStage testing, both DataStage Designer (for Compiling and running DataStage jobs) and DataStage Director (scheduling, monitoring, and running the DataStage jobs) were used.

Prepare and maintain repository of the findings in QC and RQM.

Prepare High Level Design (HLD) and Low Level Design (LLD).

Code migration to different test and production environments.

Investigate and prepare the Impact Analysis and report the same to the managers well in advance.

Preparing Daily dashboards and status reports to the client.

Very strong knowledge in Object Oriented Programming.

Coordinate the project with business and onshore counter parts and other interfacing systems.

Performing revision, repair and expansion of existing programs to increase operating efficiency or adapt to the new requirements.

Compiling and writing documentation of program development and subsequent revisions, inserting comments in the coded instructions.

Review technical requirements and perform User Acceptance Testing (UAT)

Involved in testing system performance issue and create Unit test, regression test, load test, stress test for consistent performance

Excellent knowledge and experience working on transact SQL using DDL and DML command.

Involved in testing of Banking application.

Client: Bank Of America

Organization: TATA Consultancy Services Ltd.

12/2009 – 11/2012

Developer & Technical Support Engineer

Responsibilities:

Involved in all phase of Software Development Life Cycle form requirement

Gathering phase to maintained phase

Verify workflow by unit, smoke, UI and integration testing in pre-production environment.

Experience with Agile and SCRUM experience and good knowledge of Content Management Systems.

Prepare High Level Design (HLD) and Low Level Design (LLD).

Write COBOL/DB2 programs as part of build process.

Preparing the CA7 Scheduling sheet for job scheduling.

Code migration to different test and production environments.

Investigate and prepare the Impact Analysis and report the same to the managers well in advance.

Preparing Daily dashboards and status reports to the client.

Very strong knowledge in Object Oriented Programming.

Coordinate the project with business and onshore counter parts and other interfacing systems.

Compiling and writing documentation of program development and subsequent revisions, inserting comments in the coded instructions.

Update software with new version release and support client on different version.

Remotely login on client server using Citrix and RA Admin to configure and troubleshooting the application and business process related issue.

Create and update different join operation using SQL Server Management Studio and update and manage business logic and functionality.

Update and modified Store procedure and applied as per business logic and test scenario.

Create and schedule several SQL jobs for document release and approval.

Involved in Usage Analysis, Diagnostic Logging and Performance monitoring on sharepoint system.

Setting up Test Environment for QA testing and UAT

Reference: Available Upon Request

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