Customer Service Manager
Resume:
Mamacthema Meite
Houston, TX 77042
**********@***.***
EDUCATION
B.A., Business Administration,
Concentration: National and International Business Bennett College for Women Greensboro, NC
May 2012
EXPERIENCE
Megeo Beaute Corp Greensboro, NC
(Business Development Coordinator) May 2008-Augt2010
● Provided administrative assistance to management
● Created new avenues to reach potential clients through marketing Research and advertising
● Customer service and client relationship retention. African Service Coalition (case manager) Greensboro, NC
● Assisted caseworkers in case management (documentation, data input, etc) April 2011-May2012
● Assisted in client job development,
● vocational training and skills re-certification degree,evaluation,information, and referrals
● Coordinated social media and marketing strategies for reaching new clients
● Help in client enrollment in the Refugee assistance and Immigration Services.
● Ensured clients received support and information about community resources that enable them to move
● toward and become stabilized in independent living CIPEM-USA, LLC Houston, TX
● Assist office manager to administer the daily office activities and routines September 2012-2015
● Managed telephone incoming calls, secretarial duties
● Coordinate all office and fields communication
● Managed mails, managed incoming bills and outgoing invoices
● Assume any other duties punctually assigned by management QUALIFICATIONS
● Experienced in pay role
● Experienced in management, customer service, and satisfaction
● Fluent in English and French
● Word, Excel, and PowerPoint
● Technology: Windows Systems, Microsoft Office Suite COMMUNITY SERVICE
• Guilford County Police Athletic / Activities League April 2009-2013
• Youth Mentor, and sit on the board for Youth services April 2008-2013
• Transition Network Helper July 2010-2013
Contact this candidate