Cyrille KOE
*** ***** **** ******, ** – K*K *W* CANADA
**********@*****.***
Mobile : 613-***-****
Language: English, French.
Project management diploma, good command of project management tools and management.
Degree in computer and database system, computer software and some programming language
Ability to lead and work as a team.
Dealing with customer’s complaints and requests.
PROFESSIONAL EXPERIENCE
Interpreter in BATUS (British Army Training Unit in Suffield) Alberta
Translate from English to French and French to English in BATUS prairie exercise.
IT Consultant in Nordia - Jonquière (Québec)
Advise customers and meet customer needs for Virgin mobility.
Resolve billing issues.
Promote the sale of telephone equipment and devises.
Solve technical computing problems with Bell Canada.
Consultant- Canadian Linen and Uniform - (Calgary)
Receive applications and customer orders across Canada on uniforms and outfits.
Prepare orders, scanner and numbered them.
Distribute commands and orders to trucks.
Solve complaints and requests of customers
Customer Agent - United Airline Calgary International Airport (YYC)
Provide excellent customer service for flight schedules and ground services.
In charge of flight details of airline tickets for passengers and luggage on departure and arrival United Airline flights.
Help passengers to fill the travel form and online tickets.
Computer Technichal Consultant in CGI (Chicoutimi- Québec)
Provide technical support for Bell Canada
Solving computer problems of Bell Canada customers
Manage IT security and updates, VPN
Install applications and updates.
Install Windows, antivirus, Microsoft Office, Microsoft Outlook, printers.
2013-2016
2014
2014
2014
Project Manager at IPEDEX, TOTAL oil and gas company (Khartoum - Soudan)
Project manager in charge of managing oil and gas contracts for Total represented by Ipedex - Sudan.
Negotiate and sign contracts with GNPOC and WNPOC in the Heglig area in south of Sudan.
Manage taxes and personal taxes.
Arrange travel and pay staff salaries on site 30/20 rotation cycle.
2004-2011
Marketing Director at CETACOMINE (Dar es Salaam - TANZANIA) 2003-2004
Develop, implement and promote Cetacomine marketing strategy for mine, gold, Colton.
Overseeing implementation of the Marketing strategy - including campaigns, events, digital marketing, and PR in Dar es Salaam, Africa and all over the world.
Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations.
Ensuring that the marketing objectives are implemented by the marketing team.
Manage social media presence and direct programs to improve social media reputation and recognition.
Developing and delivering marketing and communications strategies for the organisation.
Undertake continuous analysis of competitive environment and consumer trends
EDUCATION
Master in Project Management
UQAC (University of Quebec in Chicoutimi), Canada.
BACHELOR DEGREE in IT (Information Technology)
CMC (Computer Man College) Khartoum, Soudan.
2016
2002
PERSONAL APTITUDES
Autonomy and initiative; sense of responsibility;
Dynamism, curiosity; analytical and good judgment;
Capacity and motivation to live and work in teams.
Leadership skills for intercultural communication.
SOCIAL IMPLICATION
Founding President of the African Association of Saguenay Lac St Jean
Founding President of the Central African Association of Canada (Songo Canada).
President of the NGO ACDAC (Canadian Association for the Development of Central Africa) - Saguenay.
Head of the African Choir Chicoutimi in Saguenay
OTHER CERTIFICATES
CPST
FIRST AID/CPR
H2S ALIVE
WHMIS
FORKLIFT OPERATOR
CLASS 5 DRIVERS LICENSE
ALBERTA SECURITY GUARD LICENSE
References to be provided upon request.