Customer Service Sales
Resume:
Leopold Kazadi
Houston, Texas77042
Email:**********@*****.**
1.Objective Tel: 314-***-****
To obtain a position with a company that will utilize my skills, education, and experience to meet their goals.
Skills and Bilingual Languages
Word for Windows Access Customer Services
Excel English and French
GENESIS ATC NETWORKS (HOUSTON, TEXAS 2015-2016)
U-Verse Garage Attendant AT&T contractor.
Take physical count of all good stock.
Technology and logistics inventory management to product repairs.
Compare new count to the count taken on previous day.
Enter number missing in the AT&T SharePoint site “ Missing- taken CP from
Garage Inventory” Check Outlook email from your Genesis supervisor.
Scan Defectives.
Replenish Vehicles.
Mark CPE Cartons.
Confirm Missing CPE.
Identify Home Dispatch (HD) Techs.
Investigate Scan Exceptions.
Daily Inventory- Out.
Record the Count for later comparison to next day’s count.
CPE Delivery Forecast.
Prepare for new VSLOCS.
K. Hall Designs Studios (St Louis Missouri, USA 2012-2015)
Labeling Specialist.
Design Product.
Production and Packaging.
Identify any problems and quality for the products.
Responsible for the design.
Receives batch records from production and prepares record for labeling and generates product labels.
Performs other related duties as assigned.
Manufacturing/ Packaging Technologist, CPI Corporation, St Louis, Missouri 2011- 2012)
Framing pictures
Packaging
Scanning label
Preparation for shipping
Receive canevas roll to be cut
Match paperwork to cut print
Place paperwork on top of print
Place print in framing IPK
Inspect print quality
Oats Transportation (St. Louis Missouri, USA 2011- 2012)
Rider for senior “Older adults transportation service.”
People with disabilities.
People who use oxygen tanks and other necessary medical equipment.
People who are senior citizens.
JS Logistics ( St. Louis Missouri, USA 2009- 2011)
Driving safety and responsibly.
Delivering directly the customer’s house or to the business.
Picking up orders and loading vehicles.
Bringing faulty or damaged stock to the attention of the managers.
Following correct procedures with every delivery.
Warehouse in Saint Louis Missouri HD Supply, South Africa 2009- 2010
Count, sort, or weighs incoming goods to verify receipt of items against shipping notice.
Record and check quantity and quality of goods received for conformity to purchase orders and specification.
Mark inventory codes on goods using proper labeling equipment.
Maintain warehouses clean and orderly fashion including sweeping floors and dusting shelves
Fill supply work orders.
Submits proper documents and notification to payable accounts.
Receive supply work orders or requisitions.
Receive orders and unloaded packages from truck and placed it properly in the warehouse.
Customer Service and sales person Assistant (Aircraft Melilla, South Africa 2005-2006)
Assist Customers with returns, purchasing store protection plans and Services packages.
Scheduling in home services via online interface.
Answer telephone inquiries from customers and stores regarding the status of units others services issues.
Assist clientele as they enter office and via phone.
Assist with all other office administrative duties.
Perform filing, data management, drafting and editing short office memos.
Supporting the sales process by being involved in day to day activities of the marketing department and by providing an invaluable support service to the sales and marketing team.
Customer Service Tigo Congo Democratic 2004-2005)
Conferred with customers by telephone to provide information about products and services, take or enter orders, cancel accounts, and obtain details of complaints.
Recommend products to customers based on customers’ needs and interests.
Contact regulars and prospective customers to demonstrate products, explain products features, and solicit orders.
Monitoring market conditions, products innovations, and competitors’ products, prices, and sales.
Demonstrate an un-wearing commitment to customer service, adding new customers while maintaining premium service level with existing accounts.
Volunteer Experience
Sleep Lab in West County Barnes Jewish, St Louis, Missouri (2012)
Marketing and Sales skills
Promoted products and services, generated leads and initiated sales.
Established and improved client communications, maintained ongoing relationships.
Coordinated, planned and contributed at trade shows and special events
Served as representative and liaison.
Led teams, chaired committees; initiated volunteer events and activities.
Attending networking events and promoting the company.
Working with sales team to maintain and update pricing listing details.
Booking advertisement spaces with local News Paper.
Contributed to an 8% sale increases in 2004 by improving lead generation and sales tracking Techniques.
Education
Currently pursuing Associate degree in Exxon Mobil Process Technology Program in Lee College Baytown, Texas.
Associate’s Degree in Marketing and Finance 2004
Institute of Commerce and Management, Kinshasa, Congo Democratic.
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