Engineer Manager
Resume:
Dennis M. Shen
Mountain View, CA 94041
Phone: 650-***-****
Email: ***********@*******.***
GENERAL SUMMRY
15+ years of hand-on experience with software QA (functional and globalization).
A motivated quick learner, strong team worker and hard working individual.
Highly successful as a project leader who completes projects on time in spite of extremely aggressive deadlines.
Programming experience in Java, C, C++, and Perl.
Experience with Windows, Sun, HPUX, and Linux Operating Systems.
Experience with Oracle and Microsoft SQL databases using SQL.
Experience with client-server, web applications testing.
Experience with a variety of types of testing (e.g., internalization, certification, functional, integration, upgrade, stress, compatibility, and system testing).
Experience with automaiton using Selenium and shell script.
PROFESSIONAL WORK EXPERIENCE
Oracle Corporation, Redwood Shores, California 06/08-12/15
Senior Software Quality Assurance Engineer
Contributions
Developed test cases, and performed internalization, certification, upgrade, and integration testing on Oracle Identity Management products (part of Oracle Fusion Middleware) such as Oracle Internet Directory, Oracle Unified Directory, Oracle Directory Service Manager, Directory Integration Platform, Oracle Identity Navigator, Oracle Privileged Account Manager, and BI Publisher.
Installed Oracle database and queried Oracle database using SQL for the assigned projects.
Worked closely with QA team members in China, Japan, and India to perform integration test on localized environments.
Automated Oracle Privileged Account Manager and Oracle Directory Service Manager to execute mandatory internalization checking using Selenium for all admin locales.
Automated Oracle Unified Directory to execute mandatory internalization checking using shell script.
Portal Software, Inc. / Oracle Corporation, Redwood Shores, California 07/99-06/08
Senior Software Quality Assurance Engineer
Contributions
Developed test plans and test cases, and performed functional testing and integration testing on Portal's Infranet Software (Oracle Communications Billing and Revenue Management System), an end-to-end revenue management system for communications and media service providers. (Portal Software, Inc. was acquired by Oracle Corporation in September 2006.)
As a project lead and the billing expert of the QA team, technically directed and coordinated the efforts of other QA engineers on assigned projects. Interacted with developers in North America and India to review the Functional Specifications and Design Specifications and worked with QA team members in North America and India to create and review test plans and test cases.
Developed system test cases that were designed to validate a subset of the new features for a release working together and in conjunction with previously released features.
Built customer-like environment and conducted system level testing.
As a Readiness Business Analyst, engaged customers early on in a release to gain a deeper insight into customer’s business scenarios, proposed system usage, and audited our own test results before the product is released to the customer.
VeriFone, Inc., Santa Clara, California 02/98-07/99
Senior Internet Engineer
Contributions
Developed test plans and performed functional, integration, and stress testing on VeriFone's vPOS (virtual point of sale) merchant payment software and VeriFone’s next generation Internet merchant payment transaction system.
Used JavaPureCheck (a software testing tool) to check Java programs for portability problems.
Technically directed and coordinated the efforts of other QA engineers on assigned projects.
Creative Labs, Inc., Milpitas, California 01/96-01/98
Lead QA Engineer
Contributions
Developed test plans and performed functional, compatibility, integration, and stress testing on Creative Video WebPhone and ShareVision PC3000 desktop video conferencing system.
Technically directed and coordinated the efforts of other QA engineers on assigned projects. Interacted with developers and worked with QA teams in Singapore and Oklahoma.
Symantec Corporation, Cupertino, California 10/94-12/95
Software QA Engineer
Contributions
Wrote test plans and procedures for the installer and a source code editor of the Symantec C++ 7.0. Reviewed quality plans for completeness, thoroughness, and accuracy.
Designed and developed test programs in C and C++.
Used QA Partner to automate the testing of the source code editor and the installer.
Interacted with developers and customers.
TAO Research Corporation, Fremont, California 09/92-09/94
Software Engineer
Contributions
Developed commercial CD-ROM titles for Prentice Hall. Used Borland C++ 4.0 with MCI (Media Control Interface) calls to generate DLLs to play Video for Windows files and used Visual Basic to create copy utility.
Used the SDK to port the graphical state programming language development system for Motorola M68HC11 8-bit microcontroller from Macintosh environment to Microsoft Windows environment.
Involved in the design of an audio card by completing two software drivers that interface with the PC bus of the computer system.
EDUCATION
M.S. in Computer System Engineering, Northwestern Polytechnic University, Fremont, California, December 1992
B.S. in Computer Engineering, University of Alberta, Canada, December 1990
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