Ruby Delgado
Rowlett, TX
**********@*****.***
Administrative professional seeking a long termed, permanent position in Administrative or Customer Service, to obtain a challenging opportunity to which I can utilize and contribute to my personal and professional growth.
WORK EXPERIENCE
Patient Service Representative
Strivant Health - Dallas, TX
Feb 2016 to Aug 2016
• May be assigned to process payments, adjustments, claims, refunds, and/or payment plans in an accurate and timely manner, meeting goals in work quality and productivity.
• Builds strong working relationships with provider offices. Identifies trends in payment issues and communicates with internal and external customers as appropriate to educate and correct problems.
• Responds to incoming calls and makes outbound calls as required to resolve billing, payment and accounting issues. Provides assistance and excellent customer service to patient
Aim for Wellness/ Texas Health - Plano, TX-February 2014 to May 2014 Patient Rep I
Responsibilities
• General office duties including answering phones, filing, faxing, & data entry
• Responsible to maintained three physicians schedules and meetings
• Verified insurance prior to appointments
• Check in and Checkout patients collect co-pays and collect prior balances
• Responsible for scanning documents to the patients charts and mailing medical records
• Worked as a liaison between the patient and doctors via EMR system
Baylor Of Garland Patient Rep I-Garland, TX-February 2010 to February 2014
General office duties including answering phones, filing, faxing, & data entry
• Responsible to maintained physicians schedules and meetings
• Verified insurance prior to appointments
• Check in and Checkout patients collect co-pays and collect prior balances
• Responsible for scanning documents to the patients charts and mailing medical records
• Worked as a liaison between the patient and doctors via EMR system
EDUCATION
Plano East Senior High School - Plano, TX January 1993 to January 1994
Diploma
Plano East Senior High 1994
TECHNICAL SKILLS
• Proficient in Microsoft word and Office Suite
• Software:Medispan Medisoft, All Script EMR, Nteirprise IDX, EClinicalWorks EMR and Centricity EMR, Athen,HealthPac and MD connections
•Fax and copier machines
Additional information
SALARY: $15.00 hour
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